Google Play Console Status

Last Updated on 2024-08-27 by Google

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Common Google Play Console Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Google Play Console app on iOS and Android devices. Solve all Google Play Console app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Google Play Console iPhone Issues and Solutions

Google Play Console iOS app crashes, not working, errors
Google Play Console iOS app network issues
Google Play Console on iOS has black/white screen

Google Play Console Android App Issues and Solutions

Google Play Console has errors/crashing/not working
Google Play Console server network connectivity issues
Google Play Console has black screen

Google Play Console iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Google Play Console app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Google Play Console app crashes or not working on Iphone (iOS):

Close and restart the Google Play Console app on iPhone
Update Google Play Console app to the Latest Version for iOS
Uninstall and reinstall Google Play Console iPhone app
Update your iPhone to the latest iOS version

Fix Google Play Console on iPhone unable to connect to server/internet connection issues::

To resolve Google Play Console network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Google Play Console black/white screen (blank screen) on iPhone:

Follow the Google Play Console iOS app troubleshooting guide Here →

Google Play Console Android App Issues and Solutions

Fix Google Play Console not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Google Play Console app issues:

Force Stop the Google Play Console App
1. On android, goto "Settings" » click Google Play Console app. » click "Force Stop".

Update Google Play Console to the latest version on PlayStore

Clear Google Play Console App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Google Play Console app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Google Play Console.

Fix Google Play Console unable to contact server/ Google Play Console internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Google Play Console » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Google Play Console » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Google Play Console on android.

Solve Google Play Console black/white screens issue on Android:

Follow the Google Play Console android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Google, developers of Google Play Console.