Virgin Status

Published by CONNECT ARABIAN CO. FOR VIRTUAL MOBILE COMMUNICATION NETWORK OPERATOR SERVICES WLL on 2023-11-01

Virgin Mobile is now active in Kuwait! You can pick a new number, choose or
build your plan and enjoy a special range of digital services exclusive to
Virgin Mobile Members. Enjoy free video and music services with any plan you
buy! For a limited time only, buy a one month plan and the second is on us! You
can join, change or cancel at anytime from the comfort of your couch.

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Common Virgin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virgin app on iOS and Android devices. Solve all Virgin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virgin iPhone Issues and Solutions

Virgin iOS app crashes, not working, errors
Virgin iOS app network issues
Virgin on iOS has black/white screen

Virgin Android App Issues and Solutions

Virgin has errors/crashing/not working
Virgin server network connectivity issues
Virgin has black screen

Virgin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virgin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virgin app crashes or not working on Iphone (iOS):

Close and restart the Virgin app on iPhone
Update Virgin app to the Latest Version for iOS
Uninstall and reinstall Virgin iPhone app
Update your iPhone to the latest iOS version

Fix Virgin on iPhone unable to connect to server/internet connection issues::

To resolve Virgin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virgin black/white screen (blank screen) on iPhone:

Follow the Virgin iOS app troubleshooting guide Here →

Virgin Android App Issues and Solutions

Fix Virgin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virgin app issues:

Force Stop the Virgin App
1. On android, goto "Settings" » click Virgin app. » click "Force Stop".

Update Virgin to the latest version on PlayStore

Clear Virgin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virgin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virgin.

Fix Virgin unable to contact server/ Virgin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virgin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virgin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virgin on android.

Solve Virgin black/white screens issue on Android:

Follow the Virgin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CONNECT ARABIAN CO. FOR VIRTUAL MOBILE COMMUNICATION NETWORK OPERATOR SERVICES WLL, developers of Virgin.

100% Contact Match

Developer: Virgin Mobile Kuwait

E-Mail: [email protected]

Website: Visit Virgin Website

100% Contact Match

Developer: Virgin Mobile UAE

E-Mail: [email protected]

Website: Visit Virgin Mobile UAE Website

About this app

You can pick a new number, choose or build your plan and enjoy a special range of digital services exclusive to this app Mobile Members. Enjoy free video and music services with any plan you buy! For a limited time only, buy a one month plan and the second is on us! You can join, change or cancel at anytime from the comfort of your couch. Download your digital branch and get started. It’s SIMple!