Subtext app not working? crashes or has problems?

Subtext Status

Last Updated on 2024-12-22 by Charcoal Design

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Common Subtext Problems & Solutions. Troubleshooting Guide

Table of Contents:

Subtext iPhone Issues and Solutions

Subtext iOS app crashes, not working, errors
Subtext iOS app network issues
Subtext on iOS has black/white screen

Subtext Android App Issues and Solutions

Subtext has errors/crashing/not working
Subtext server network connectivity issues
Subtext has black screen

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Subtext iPhone Issues and Solutions

How to fix Subtext app crashes or not working on Iphone (iOS):

Close and restart the Subtext app on iPhone
Update Subtext app to the Latest Version for iOS
Uninstall and reinstall Subtext iPhone app
Update your iPhone to the latest iOS version

Fix Subtext on iPhone unable to connect to server/internet connection issues::

To resolve Subtext network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Subtext Android App Issues and Solutions

Fix Subtext not working on Android, crashes, errors or is unresponsive:

Force Stop the Subtext App
1. On android, goto Settings » Subtext » click [Force Stop]

Update Subtext to the latest version on PlayStore

Clear Subtext App Cache and Data:
1. On android, goto Settings » Apps » Subtext » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Subtext.

Fix Subtext unable to contact server/ Subtext internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Subtext » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Subtext » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Subtext

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