CHAIN app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
59.5%

Crashes
27.0%

Not working
8.1%

Connection
5.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CHAIN Problems 😠👌🔥

- Unable to create an account due to glitches.

- App may not be good until 4-5 years.

- Cuts in and out due to visor being almost see through.

  22 Reported Issues: 😵🆘🛟🚨📢

Jack George
2023-07-23

Hi I've just downloaded the chain app and it keeps crashing. How do I rectify? Jack George

Mark Boulton
2023-07-21

I specifically purchased a Ruroc helmet and shockwave on the basis that the integrated sound system would connect to other helmets via Chain. The app is terrible does not connect and I feel this is false advertising and will be raising a complaint

Charles
2023-06-12

The app consistently crashes whenever attempting to join a ride group. Happens every time to both me and my friend, we both have androids.

Steve
2023-06-11

The app keeps crashing carnt use it so disappointed can this be rectofied please not a good selling point for the shocke wave or helmet

Angela
2023-06-11

App keeps crashing on Android, just tried to use this with a friend. Very frustrating, thought we had found the perfect solution as we use different helmet com brands. :(

Steve Breeze
2023-05-22

This app keeps crashing, android doesn't seem to support this app total waste of money , please can you supply a refund so i can switch to cardo

Thomas Frimand
2023-05-20

Som alle andre appen lukker ned når man skal connecte med andre Android 13 galaxy 23 ultra

Sham
2023-05-07

When I click Join Ride app, closes and runs in background like it should but i can communicate with my friend on his cardo. When i go back into the app to check it says join ride again but when I click it, it crashes. Me and my friend both on android.

Marc
2023-04-12

Crashes every time join a group chat, now when try to log in comes up with something went wrong !! Please fix soon

Kirsty Acaster
2023-04-03

Everything I join a ride it crashes??

Tom
2023-03-16

Hi I have an atlas 4.0 and the shockwave system. The app works until I click join group with my fellow riders. Then it crashes and returns to the phones home screen. I have an android phone

JaeHyun
2023-02-14

Everytime i go to sign in. It saids something went wrong. My address and password is 100% correct

Jan Tittel
2023-02-11

Trying to create accourt. Error message says: "Oups, Something went wrong. Generic error". Please help or make an update for the bluetooth system so riders can communicate directly with other devices like Sena, Cardo, etc.

TERRY WAITE
2023-02-06

Will not let me create account, keeps giving error message, have uninstalled and installed but still not working

David Patience
2023-02-06

Won't let me make a account every time I try it just says generic error

Tristan
2023-02-06

App doesn’t work at all, error comes up when I try to create an account or even log in. Ruroc has the worst customer service of any company i’ve ever had the misfortune of dealing with. And for them to have an app for well over a year and still advertise it as this “revolutionary” communication system and you can’t even get it to work without crashing. Do yourself a favor and don’t buy Ruroc products.

Jordan
2023-02-05

Everytime i go to sign in. It saids something went wrong. My address and password is 100% correct

Jimmy
2023-01-05

App crashes everytime I try to join a ride. Note 10+ please fix this issue.

Broedy
2023-01-02

Everytime i join a rid it crashes.

Near
2022-11-07

Keeps crashing when I go to join a ride. I tried uninstalling etc. Nothing helps. Android pixel 3a phone.

Jeffrey
2022-11-06

Keeps crashing when I go to join a ride. I tried uninstalling etc. Nothing helps. Android pixel 6 pro phone.

Brian
2022-10-22

Keeps crashing when I go to join a ride. I tried uninstalling etc. Nothing helps.

Showing 1-22 of 22

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Common CHAIN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CHAIN app on iOS and Android devices. Solve all CHAIN app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. CHAIN iPhone Issues and Solutions

  2. CHAIN Android App Issues and Solutions
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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ruroc Limited, developers of CHAIN.


100% Contact Match

Developer: Ruroc

E-Mail: [email protected]

Website: Visit CHAIN Website



About this app

Built by riders for riders, this app is the first system to offer the ability to connect users of Sena / Cardo / Interphone / Shockwave / any Bluetooth device on any helmet with infinite group sizes, over infinite distances, whether you're in Tokyo or London, Miami or Sydney, Rio or Toronto.  Riders can join your this app at any point without you needing to pull over or press any additional buttons whilst riding.  When signal is lost, and then regained, you will automatically rejoin the this app you dropped from. this app is live and in BETA - get riding and give us your feedback so we can make the best system for you!  Create a 'this app' and send your this app's unique code to your friends / family / followers to link up to in just 3 simple steps.  this app is the World's first rider centric comms platform.  They can also disconnect from your this app without interrupting those who are still riding.