"Hayya to Qatar 22 gives you the ultimate fan experience during FIFA World Cup
2022™ – all at your fingertips.
- Find and book the best stay in Doha
through the official Accommodation Agency website, with quick access to manage
it
- Explore the spectacular sights and sound of Qatar
- Apply for FIFA World
Cup Qatar 2022™ tickets and get information about stadiums
- Request and
manage your Hayya Card.
Are you having issues? Select the issue you are having below and provide feedback to Hayya to Qatar.
By Ola 9 months ago
The passport page is not loading, message display reads that the information cannot be extracted. Help!.
By Muhammad nidal vaikileri 1 year ago
my qatar id and date of birth did'nt match problem it coming DATA NOT FOUND. What happend this
By Syeda sumera hussaini 1 year ago
My hayya application got approved but my elder son still needed approval to enter qatar via hayya card please approve my son application syed sarim uddin
By Shibila jamsheed 1 year ago
I got entry permit to Qatar while using hayya card.. but when I open hayya card app to my mobile.. that see oops, somthing went wrong while retrieving data. What is the reason for this.. what should I do? Please help ke
By Shibila jamsheed 1 year ago
I got entry permit to Qatar while using hayya card.. but when I open hayya card app to my mobile.. that see oops, somthing went wrong while retrieving data. What is the reason for this.. what should I do? Please help ke
By NITHA SUBAYIR 1 year ago
My hayya to qatar 2022 app showing ( something went wrong while retrieving your data)
By Haidar Sbeity 1 year ago
Unable to extract data from the uploaded image. Please upload another image
By Dylan Wynne 1 year ago
I have a Hayya digital card which is pending completion after I uploaded a third party accommodation PDF. In Android app though it doesn't physically allow me to enter data in name address etc as no pop up keyboard. Solution promptly please.
By Dylan Wynne 1 year ago
I have a Hayya digital card which is pending completion after I uploaded a third party accommodation PDF. In Android app though it doesn't physically allow me to enter data in name address etc as no pop up keyboard. Solution promptly please.
By Shenice 1 year ago
The Hayya portal requested that I upload accomodation information. Then reset me to upload all information over again. I did and the portal crashed and now my application stands at pending. There are fans on other pages awaiting information that have airline and hotel confirmations. Although I get responses from the team. I leave in a few days and don't know if I should wait or cancel before the allotted time frame.
By Michael Garcia 1 year ago
I had logged in to all Apps successfully, but my phone crashed, after replacing everything works ok but the FIFA app says i am logged into another devise. which i can only guess that it is the damaged phone. how can i force the App to log me out?
By Alexandre Sousa 1 year ago
Hayya app keeps crushing in profiling window on my iPhone
By M Daneshyar 1 year ago
In Hayya app When opening hayya card section it leads me to answering some questions but keep staying on “profiling” page with no active button
By Christi van Eck 1 year ago
OTP keeps saying invalid despite checking numerous times
By IBRAHIM KAKKAT MUHAMED ASHRAF 1 year ago
My application rejected because of photo quality.But I cant resubmit with new photo.
By Pierre Ollivierre 1 year ago
Vistafoto rejected twice Tilts on Hayya app and internet portal Called Hayya and they asked me to send photo which they accepted But they say if I send it via app or portal they cannot guarantee it will be accepted. I have flight, accommodation and tickets but no Hayya Afraid to be cast out for too many rejections E mailed on app and computer, no reply.
By Matthew Wyatt 1 year ago
OTP not valid - done several times and each time tells me OTP is not valid
By Akram 1 year ago
I’m an official volunteer I’ve been applying for Hayya for like a month and still get the same error message data error application declined due to data consistency I’ve contacted with Hayya team hotline so many times and didn’t help until now my flight is 12 days ahead what should I do
By Joseph Young 1 year ago
The OTP sent for verification is not working. Is there a way to fix?
By Michel 1 year ago
cant register, invalid email OTP!!
By lalaine 1 year ago
Hi, I could not register in Hayya. I want to host my friend during FIFA who is a match ticket holder. I am receiving the OTP from my email but when entered it says invalid email OTP. Moreover, my friend who has a hayya card log in could not enter his profile receiving a note that log in details and captcha entered was incorrect where in fact they are all correct.
By prema ogrady 1 year ago
Application not seeing info from passport upload
By ibrahim 1 year ago
initial photo rejected and i was asked to upload another photo,, for the last three plus weeks I have been getting broken link called them everyday and a case was openend three or four times ?? no solution et after nearly a month
By Debra Adeusi 1 year ago
Hi my Hayya card was not issued simply because my hair colour has changed from the colour or it was in my passport - what can I do? Thanks in advance!
By phillip kibler 1 year ago
i accidently downloaded the app and input my info on my friends phone now when i open it it just shows my info not theirs i was looking for a way to log out of the app and log back in under their detials not mine but could not find it i even deleted the app and reinstalled it and it still show my info every time not theirs what can i do
By Dilton 1 year ago
I can't upload my photo. Keep saying this "Unable to process the selected image. Please upload another image". I was in Russia the system was simple and not difficult. Why Qatar is making it difficult for the fans. Help please.
By Vanessa A Escobar 1 year ago
I Followed the directions for passport upload and my passport will not upload. How can I get my passport to upload? Mrs. Vanessa Escobar
By Abhinav Dasgupta 1 year ago
App crashes after the Profiling page when you log in
By Nisha Agrawal 1 year ago
Hayya app freezes at the Profiling page, not able to complete the login procedure.
By Mercedes Rivera Sibaja 1 year ago
My host receives message saying I need to register my property to have guest. I already registered him but doesn’t get approval and same message all the times he has tried. I think problem how the page is reading his name ( Latin America format is different from Arabic use of names and last names )
By Nora Espector 1 year ago
I can´t log in. Sent a complaint but was told Fifa is in charge =(
By Lillian Colon 1 year ago
I got the Hayya Card apporove but cannot download it on my Android. A message states "None of the aps on your phone can open this type of file". However I can open it on my other phone ( iPhone.)
By Marian G De Leon 1 year ago
All my information in my application is correct, I been trying to many times to upload my passport and picture again and every time I submitted the application it’s denied
By Surendran Royan 1 year ago
Unable to upload passport photo. It says unable to extract data from the uploaded image.
By David Wilcock 1 year ago
I have registered for Hayya card (after many attempts with passport and photo details) but my wife is trying to do it and we keep putting in the OTP but nothing happens. She is not allowed to register on my email address and has to use her own. What to do?
By my passport uploaded by unable to extract data. please help me 1 year ago
in hayya card page, my passport uploaded by unable to extract data. please help me
By Paul bembrook 1 year ago
Ive tryed to upload or take a picture of my passport and it just will except them ive try loads of pictures no nothing any ideas
By Jack Eastland 1 year ago
I have tried to submit the same digital photo that I successfully used for my passport renewal two weeks ago, but receive the message, "Unable to process the selected image. Please upload another image". If it is good enough for a U.K. passport, why is it not good enough for a Hayya? The photo satisfies all of the requirements on the "Instructions" page for "Upload Personal Photo".
By Stephen Wedge 1 year ago
Photo will not load, been trying for 3 hrs with different photos, same message- “loading please wait” even though I have used a photo I used for my passport application, doesn’t bode well for the rest of the tournament.
By I am unable to.upload my photo tried several professional onea without sucess 1 year ago
I appreciate your help
By Julie Curtis 1 year ago
I was told photo not good enough so rejected application was told to resubmit pressed by mistake and only got one more chance to apply for card git tickets and accomdation in Dubai and using shuttle flight so hope I not rejected card because of photo What should I do email them .
By Sandra M Schoen 1 year ago
Image - site refuses to accept any image. Most of the ones tested fully met the criteria specified. Even images directly from a smartphone. Unable to process the selected image. Please upload another image
By Mike Smith 1 year ago
I and my friends tried to upload photos but same messages are coming that unnatural colour in photo. I uploaded photos for many times in different government sites, never faced this type of problems. I contacted them and complained but nothing happened. My question is if this the situation from beginning then what will happen later on on accommodation, transportation, food and other matters. They said they will construct tents in desert for accommodation for world cup ticket holders and this is ridiculous, people are paying thousands of dollars in tickets and air fares and they are supposed to stay in tents in desert and desert has full of dangerous scorpions. so thinks about it.FIFA granted it to Qatar, because FIFA members received other considerations for granting it to Qatar, what are the considerations, anybody can guess easily.
By Aimo 1 year ago
After submitting successfully, I get directly a decline and it is stated "SCW001: Mandatory data missing passportCopy" But the passport copy has been successfully uploaded and the information could be extracted.
By Omran alakkad 1 year ago
My application is still pending over 10 days, first time it got rejected because of the profile photo was not clear, i updated the photo but the answer has not come yet its been 12 Days.
By Christopher Lancaster 1 year ago
I'm having exactly the same problem. I have tried to upload several photos taken at different places and at different times and all of them get the same message re 'overlighting'.
By Carl Philip Palmer 1 year ago
I am having a problem uploading my photo to apply for my Hayya Card. However many different photos i try to take and upload, the site constantly keeps saying that there is a problem with the overlighting. I have also tried using Visafoto.com and it is still having the same problem. Also I am having problems looking at the site for accommodation - it is telling me that there is only the Cruise boat or some prefabricated box room. I find it hard to believe all hotels, even high level hotels have gone.
• Difficulty in finding the way to add more tickets to the previously linked hayya card
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Complete guide to troubleshoot Hayya to Qatar app on iOS and Android devices. Solve all Hayya to Qatar app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Supreme Committee for Delivery and Legacy, developers of Hayya to Qatar.
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Developer: Supreme Committee for Delivery & Legacy
E-Mail: [email protected]
Website: Visit Hayya to Qatar Website
"Hayya to Qatar 22 gives you the ultimate fan experience during FIFA World Cup 2022™ – all at your fingertips. - Request and manage your Hayya Card. FIFA World Cup 2022™ ticket holders can sync with Hayya to Qatar 22 – to create your amazing football journey..