SimpleX Chat Status

Last Updated on 2026-05-15 by SimpleX Chat

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Most reported problems

Not working

69.2%

Connection

23.1%

Crashes

7.7%

Common SimpleX Chat Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SimpleX Chat network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SimpleX Chat App
1. On android, goto Settings » SimpleX Chat » click [Force Stop]

Clear SimpleX Chat App Cache and Data:
1. On android, goto Settings » Apps » SimpleX Chat » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SimpleX Chat.

On android, goto Settings » Apps or Manage Apps tab.
Click SimpleX Chat » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SimpleX Chat » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SimpleX Chat

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit SimpleX Chat Website

Privacy Policy: https://github.com/simplex-chat/simplex-chat/blob/stable/PRIVACY.md

Developer: SimpleX Chat

Jul 11, 2026, 10:51 AM
a AndroidOS user from Offenbach, Germany reported problems with SimpleX Chat : Not working
Jun 25, 2026, 06:15 AM
a Linux user from Heist-op-den-Berg, Belgium reported problems with SimpleX Chat : Connection
May 05, 2026, 10:42 PM
a iOS user from Guayaquil, Ecuador reported problems with SimpleX Chat : Connection
Mar 22, 2026, 01:21 PM
a AndroidOS user from Copenhagen, Denmark reported problems with SimpleX Chat : Not working
Mar 22, 2026, 01:21 PM
a AndroidOS user from Copenhagen, Denmark reported problems with SimpleX Chat : Not working
Mar 20, 2026, 05:32 PM
a Windows user from Narita, Japan reported problems with SimpleX Chat : Not working
Mar 04, 2026, 02:36 AM
a AndroidOS user from Los Angeles, United States reported problems with SimpleX Chat : Not working
Jan 02, 2026, 02:17 PM
a Windows user from Hanover, Germany reported problems with SimpleX Chat : Connection
Oct 08, 2025, 03:55 PM
a iOS user from Croydon, United Kingdom reported problems with SimpleX Chat : Crashes
Oct 03, 2025, 11:47 PM
a iOS user from Perth, Australia reported problems with SimpleX Chat : Not working
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