Contact SimpleX Chat Support
Company Name: SimpleX Chat
About: SimpleX - the first messaging platform that has no user identifiers of any kind
- 100% private by design!
Full privacy of your identity, profile, contacts and
metadata: unlike any other existing messaging platform, SimpleX uses no phone
numbers or any other identifiers assigned to the users - not even random
numbers. This protects the privacy of who you are communicating with, hiding it
from SimpleX platform servers and from.
SimpleX Chat Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SimpleX Chat
Verified email
Contact e-Mail: chat@simplex.chat
Verified email ✔✔
E-Mail: chat@simplex.chat
Website: 🌍 Visit SimpleX Chat Website
Privacy Policy: https://github.com/simplex-chat/simplex-chat/blob/stable/PRIVACY.md
Developer: SimpleX Chat
Privacy & Terms:
https://github.com/simplex-chat/simplex-chat/issues
3 Most reported problems 😔💔
Stay away: Unwanted actions happening
by Romulan XI
While text chatting, the app automatically attached a random photo from my camera roll and sent it to my peer. I never intended to send any attachment, let alone a phot from around 5 months ago that’s deeply buried in my photo collection. To make matters worse, I could not delete or unsend the photo.
Also, after being under development for years, the interface looks quite clunky and poorly made.
NOT RECOMMENDED.
Can’t connect
by Benben23412
It shows that “connetion error “while i add new chat by creating link
Voiceover experience needs major improvements
by Little Blind Girl
Great concept and the basic stuff works for me in a functional sort of way. However, the interface makes navigating through the thread of messages using iOs Voiceover nearly impossible. I have to swipe (navigate to next item) about 10 times to get from one message to the next. I don't know what Voiceover is having to go over since none of it is spoken, but this interface is extremely inefficient, time consuming, and not at all how messaging apps should be. iMessages, Signal, etc, all the messages are right next to each other. Just one swipe from one to the next. Also, the date is spoken too soon after the message. On the outside where your connections are listed, it also takes 3 swipes to get from one to the next when it really only needs one. There are a few unlabeled elements and a lot of things have weird labels. I feel accessibility has not been given a high enough priority. I love, absolutely love what this app is supposed to do, but in the state it's in right now, I can't use it. Thank you for all the work you've done so far and I'm looking forward to future improvements.
Have a Problem with SimpleX Chat: secure messenger? Report Issue
Why should I report an Issue with SimpleX Chat: secure messenger?
- Pulling issues faced by users like you is a good way to draw attention of SimpleX Chat: secure messenger to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SimpleX Chat: secure messenger customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SimpleX Chat: secure messenger.
