Contact Wine Spies

Contact Wine Spies Support


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About: For over 15 years Wine Spies has been a leading source of incredible wine deals.
This app brings all the features of our desktop website to your phone, and makes
it easier than ever to order wine quickly and manage your account from anywhere.



Wine Spies Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Wine Spies Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Wine Spies, LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Wine.com Website

Privacy Policy: https://www.wine.com/content/colophon/privacy-policy

Developer: Wine.com





Can I trust Wine Spies app?

Protect your data and wallet. We investigate the developer's website (Winespies.com), verify they're legit, and uncover hidden scams or complaints.




5 Most reported problems 😔💔

4.9 out of 5
Thomas Borchard
2025-06-11

I can't sign into my account. It continues to tell me it will send me an email to verify who I am but nothing arrives. I have a full locker and want the wine

Greg
2023-11-03

I have had more issues with ordering through the Wine Spies because of their screwed up website than all websites I have orders from online. Customer service response is courteous but ridiculously slow. I have missed out on purchases because of password recognition failures. I am close to unsubscribing and dealing exclusively with more reliable wine who provide direct and accessible customer service for their buyers,

Wine shipment time

2024-08-01

by G Wickham

Wine was shipped July 18 from California to Colorado.
First went to Dallas then Fy Worth Tx then to Oklahoma City then to Commerice City CO then to Aurora Co now maybe out for delivery
This is 8 days after shipment and you charged me for ice packs why would this help my wine shipment for 8 or more days?
UPS is not a reliable shipper taking freight from California to Texas then to Colorado
8 days is not reasonable

Missing information

2023-08-15

by Eslai

The app has less information on each wine than the website does. It’s missing the ratings for Dryness, Acidity, Tannin, Body, and Fruit that the website does for each wine. If I can do everything on the website that the app does, and I get more information on the website, then I don’t see how this app improves my user experience. It’s kind of unnecessary.

Alter order amount

2024-05-02

by Drivable

It’s not possible to adjust order amount on a phone




Have a Problem with Wine Spies? Report Issue




Why should I report an Issue with Wine Spies?

  1. Pulling issues faced by users like you is a good way to draw attention of Wine Spies to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Wine Spies customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wine Spies.


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