Contact Wine com Support
Company Name: Wine.com, Inc.
About: Wine.com is the nation’s leading online wine retailer, offering selection, guidance and
convenience not found in brick and mortar stores.
Headquarters: San Francisco, California, United States.
Wine com Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Wine.com. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wine.com. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wine.com, Inc.
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Get Pricing Info for Wine.comContact Wine.com! Or Contact Support
Need help using Wine.com? Try their Help Center now!
Wine.com in the News!
Social Support and Contacts
Wine.com on Facebook!
Wine.com on Twitter!
Wine.com on LinkedIn!
Privacy & Terms:
https://bizratesurveys.com/reviews/www.wine.com/21001
Read 4 Customer Service Reviews 😭😔💔
On Jan 13 I ordered and was charged for $213.79 of wine. It has not arrived and is not noted on my recent orders. So you have charged me, have sent no wine for this charge, and given no indication of either sending the wine or my having ordered it. Please explain and correct or I shall have to have my credit card company involved to refuse &/or get refund for payment.
Logistics FUBAR'd
by Assfghjklqwertyuytreeq
Gotta say you guys kept us sane through the first six months of pandemic. Then the app and your logistics crashed and burned. Precious order showed up like over a week after predicted. Current shipment of 12 bottles was scheduled to arrive over a week ago. Six did arrive just over a week late. I mean I don't care, just do t say in your app they will arrive negative seven days from now. Emails keep arriving saying my order of all 12 arrived. It's been three days since my first email to support. No response. Two days ago I sent another. Got an automated response over 24 hours later. Now, tried the 800 number and was told, "no agents are available, bye [click]."
So the only remaining click is me canceling my "prime" shipping account and deleting this app. Logistics got the better of them. Or rather revealed assumptions and serious underlying flaws in the app-to-warehouse communications.
Update: currently #49 in line for chat support. Phone support won't answer and email from 5 and 3 days ago still unanswered.
Everyone deserves a second chance.
by Covid_be_gone2020
So my last order, looks like they forgot it, I placed my order on the 21st of September as it states it can arrive on the 26th so we can have good wine to celebrate my daughter’s birthday, my card wasn’t charged, I called customer service multiple times maybe 5x al was just VM that no one can attend to my calls, I emailed multiple times, still nothing, there’s just that generic reply or confirmation that they got your email but no one really followed up, I just want to know why my order was delayed. I don’t get it as my previous orders I didn’t have a problem and suddenly when I wanted to order that it’s shipped to me, something went wrong.
So I’m hoping my order goes through today.
If not I think I’ll just stop, I took the bait of purchasing free shipping for a year and when I only used that option twice, I still didn’t get my money’s worth, I feel like I was scammed.
So be careful. I feel they will cancel my order again, as I have reached the maximum of 2 free shippings with my purchase of free shipping for a year.
I’ve been scammed.
BEWARE!
Slow, moves like a Jr. programmer wrote
by ATLMediaGuy
Such a slow program where individual pages actually load like you’re on a 2400 baud modem with a red line at top indicating progress if the pages. Additionally, oh though I have ordered many times it continues to set my default state upon launch as California and not Florida so when I put wines in my card and go to check out it says, “Oh sorry you can’t order these because you live in Florida not California.” Ridiculous. How can an app not know where I’m located; especially when I’m logged into my profile, only shop to Florida and use it frequently. Get with it & hire a reputable app developer.
Have a Problem with Wine.com? Report Issue
Why should I report an Issue with Wine.com?
- Pulling issues faced by users like you is a good way to draw attention of Wine.com to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wine.com customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wine.com.
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