Contact Wine Searcher Support
Company Name: Wine-Searcher Ltd
About: Wine-Searcher is a comprehensive wine information website. Beyond its global wine search engine, the
site offers daily wine news and
Headquarters: Auckland, Auckland, New Zealand.
Wine Searcher Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wine-Searcher Ltd
Verified email ✔✔
E-Mail: Feedback@wine-searcher.com
Website: 🌍 Visit Wine-Searcher Website
Privacy Policy: https://www.wine-searcher.com/policies
Developer: Wine-Searcher
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3 Most reported problems 😔💔
Wrong wines
by Meloevergreen
I take a picture of the wine label and it is coming up with the wrong brand and some times wrong color. If you don’t have it in your database, I would rather you say that you don’t have it. Then give me something I didn’t take a picture of.
The one’s you do get right I do appreciate. And I do appreciate the price listed. It is pretty accurate with the price I paid.
Wasted time shopping recommendations
by CMBMinn
I was looking for some whiskey and they had several sites showing they ship to Florida. They would not ship and had really poor website performance- cutting out and just freezing. I spent over 30 minutes trying to buy to no avail from the top 3 recommendations.
Ok
by Jpr8
I just started using the free version. It found 3 saki’s by scanning the labels on the first go. The picture comes out off center but that’s no big deal and is an easy fix for developers. For free it’s excellent. The pro version at 5.99 a month??? Seriously? Just so you don’t have to type the wines name into google? I’d pay $6 once but that’s it.
Have a Problem with Wine-Searcher? Report Issue
Why should I report an Issue with Wine-Searcher?
- Pulling issues faced by users like you is a good way to draw attention of Wine-Searcher to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wine-Searcher customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wine-Searcher.
