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A friend introduced me to the 19 Crimes wine & this app. The wine was good & seeing the function of this app made it even better! So (of course) I wanted to share the experience w/ my friend. I bought a bottle, but was disappointed when the app did not work. It kept crashing! I simply thought it needed an update. Months later, I referred the 19 Crimes band to a friend for their gathering. The friend downloaded the app to show their guest but (again) it didn’t work. I uninstalled and reinstalled the app, and again we were all very disappointed! So b/c of the let downs, I will not be referring this wine & app to anyone else. We’ll be going back to the brand we’ve always liked & are satisfied with!

I bought 19 crimes wine because I wanted to check out this app. I scanned the label and it started “downloading my experience”. It took over 45 minutes. Once finished it went back to the scan label screen and nothing happened. I tried closing the app I looked at all the options to see if I was missing something. I moved the scan label screen in every possible angle zoomed in zoomed out I tried taping the screen but still nothing happens. The how it works tab in the options says that “you simply scan the label and your experience unfolds” which did not help me. For an app I wanted to check out it wasted my time and just irritated me.

I got home from work yesterday and my boyfriend was really excited to show me the wine he got me. He said it had some “really cool features” that I would appreciate because I like to watch crime shows. He pulled out a bottle of 19 Crimes red wine, began telling me about the app and how cool the concept was. He was SO excited for me to try it out, in fact, HE downloaded the app on my phone for me. Imagine the disappointment when he scans the label and the app crashed, he was so upset! The whole reason he picked THIS WINE was because of the features and it turns out the app doesn’t work.