Contact ESRT+

Contact ESRT Support


Company Name:

About: ESRT+ is a key part of Empire State Realty Trust’s (ESRT) continuous efforts
to improve the tenant experience with enhanced communication and easy access to
resources. Download ESRT+ to stay up-to-date on building news, make service
requests, get seamless building access, connect with the ESRT tenant community,
explore local offerings, reserve building amenities, and much more.


 
  2024-01-29

ESRT Customer Service 💢

Hard-to-find customer service info can be a red flag. Is ESRT Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rise Buildings, LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ESRT+ Website

Privacy Policy: https://www.vts.com/privacy

Developer: View the Space, Inc. (Rise)





Can I trust ESRT app?

Protect your data and wallet. We investigate the developer's website (Esrtreit.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.8 out of 5

Not able to receive set password emails

2025-03-12

by Alexwood Q

Tried several times but not able to receive set password emails to start with

Good luck

2025-03-13

by Wall Street Greed

Have yet to use the app since my account is having issues logging in. It’s been two weeks and I’m still waiting for them to fix the issue.

Eh

2025-03-14

by Lyn M__01

Password recovery link works sporadically at best. Very inconvenient for new users




Have a Problem with ESRT+? Report Issue




Why should I report an Issue with ESRT+?

  1. Pulling issues faced by users like you is a good way to draw attention of ESRT+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ESRT+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ESRT+.


Alternatives