Contact Navimow

Contact Navimow Support


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About: Segway Navimow is an advanced robotic mower that uses a virtual boundary,
eliminating the need for complicated perimeter wiring. Easy to operate and
manage, Navimow gives you more free time to do the things you love and an
effortlessly impeccable lawn with every use.


 
  2024-10-24

Navimow Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: support-navimow@rlm.segway.com


Verified email ✔✔

E-Mail: support-navimow@rlm.segway.com

Website: 🌍 Visit Navimow Website

Privacy Policy: https://api5-h5-app-bj.ninebot.com/navimow/#/privacy_policy

Developer: Navimow B.V.




Privacy & Terms:

https://navimow.segway.com






3 Most reported problems 😔💔

4.7 out of 5

DO NOT BUY Broken app and terrible customer support

2024-05-25

by Robustrobert

Cannot connect to network due to broken app feature. Mower cannot function without it. Customer support will not respond to emails and has been over 4 weeks. Scam

My lawnmower just spammed me

2024-05-26

by In App Cynic

My lawnmower just spammed me with a contest offer. It’s dystopian. Do not buy this brand.

Limited square meters breaks it

2024-05-27

by Jayrodathome

The fact that you can’t add multiple small sections to the map a frustrating. And if you do map an entire area then it tells you it’s too big you have to delete the whole thing and start over. Because when you try to edit it the app tells you to save first. But you can’t save because it’s too big. So don’t accidentally make your map too big or you’ll have to start from the beginning. Also the limit should be zone based and not total of all zones. That would make so much more sense. It’s a 1/8 yard mower well ok. Then let me mow two 1/8th size lawns and connect them with path. I’ll mow one one day and the other the next? I feel it’s an artificial limit created to force an upgrade and it’s frustrating. Besides all of that it really does work amazing.


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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Navimow customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Navimow.


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