Are you having issues? Select the issue you are having below and provide feedback to Jentle Garden.
- Glitchy at times, especially after server maintenance
- Ranking does not update regularly
- Cheating is possible to get into the top 10
When I open the app it says “there is a problem with the server.please restart the app.”😭😭
I open the app and it says that there is a problem with the server. Please restart the app.
When I open the game it says three is a problem in server please restart the app And then I press ok the game is not coming ????????😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
When I open jentle garden it says thank you so much for playing jentle garden and underneath it says OK when I press OK it exits me out of the game
When I open the game it just says “Thank you for enjoying JentleGarden” and when i press okay it takes me out of the game.
I can't create my own account
When i press the app sometimes it exists itself and sometimes i can play but then a few minutes it exits itself again lls fix this bug
I can't play gentle garden, when I was start to putting seed it leaves the app spontaneous
When I open a new land, it always exists it self
My gentle garden is not working whenever I try to login it doesn't login it shows password case are sensitive it doesn't work
jentle garden game can't be opened. when finished selecting a character, the game always exits itself.
I accidentally reset my account, can you get it back? Please, I've worked so hard.
A few days ago I had around 60k coins but just today when I opened jentle garden to collect flowers, I saw that I only have 2k, this is really stressing because I had also lost my levels and it took me around 2 days to reach back at level 25, I'm quite disappointed that I have lost so much money, I'd appreciate if this gets fixed, thanks....
Game is frozen - can’t see my flowers nor will it allow me to plant new ones but I can see and click on everything else. Tried logging out and logging back in, restarted phone, deleted and RE downloading app - none have fixed issue.
my coins are increasing but the rank board isnt updating
During the tutorial, when I "touch the field to plant a seed," the app quits. Every time. I have tried to uninstall the app, restart my phone, update my phone, wait a week. But the same thing happens every time :(
My score board isn’t working
The scoreboard isn’t updating my position nor my coins and is still showing same basically the whole scoreboard isn’t updating
Server problems...
Whenever I press 'ok' whenever it says there is a problem with the server and to restart app, it won't do anything, even after deleting and re-downloading the app still has the same issues....
Please now I even send gentle monster costumer support an e-mail it's always just server problems
it says server error everytime i open it
A problem with the serve.. please restart the app but still not working at all
I always receives a service error with the application.
It just doesn't work I deleted all data and still problem with the server please help
I tried what you wrote with not working but it still doesn't work please help
I can't start the game there is just is a sign there is a problem with the server please restart the game and I have internet on
E-Mail: bptg_support@takeone.co.kr
Website: 🌍 Visit BLACKPINK THE GAME Website
Privacy Policy: https://takeonecompany.com/link/views/terms/ko/BPRIVTGGMYIFH
Developer: TakeOne Company
a user from Kolkata, India reported problems with Jentle Garden : Not working
a user from Moscow, Russia reported problems with Jentle Garden : Not working