Contact StreamFit Member Support

by TSpock3

My gym recently changed from SugarWOD to StreamFit. First of all the app is super buggy with entered data not being there when you come back. Notifications badges staying in place after clicking them on several occasions.
The user ability is terrible in comparison to SugarWOD. Looking back at old workouts is a chore. SugarWOD allowed you to view the days workout and easily check back to previous workouts and review the movements and lifts to plan an attack. After exporting my data to StreamFit I had to spend several minutes adjusting lifts that were not recognized (bench press not recognized as Bench Press, Clean & Jerk not recognized as clean and jerk) I found out that it didn’t even matter because it can’t calculate my 1 rep 2 rep 3 rep max’s so I’m still having to enter those manually as well. Navigating to the leaderboard and history is also not intuitive requiring you to click tiny buttons on screen and large fingers have proven to not fair well. I’ll be tracking my workouts on SugarWOD and just not entering them in the gym leaderboard.

by Nacupena

My gym switched to this from SugarWOD and I find StreamFit so frustrating. When I try to search what I have done for previous movements or lifts, it does not show results quickly and easily like in the SugarWOD search function. The search function is error-prone, and additionally I have to scroll back through previous leaderboards to find my specific results. It makes it really frustrating to when I am trying to find out what I have done for, say, dumbbell push presses, with various rep schemes, in the past year.
Also no ability to easily add memes on friends results, and the comment function is awkward and buggy, which has resulted in decreased communication between members of the gym, less of a community fun vibe.
Disappointing for the community function and frustrating as a CrossFit athlete trying to track results (not just PRs).

by Snaglich

My gym switched to this recently, and my only complaint is that I have to scroll past 25 other class time listings to get to the 5:30 class, including onboarding sessions. It would be awesome to be able to “favorite” a class time, so that I only see that one the class schedule. The days also aren't delineated super clear so sometimes I end up scrolling too quickly to get past the days classes to 5:30pm that I end up in the next day.

To be clear, it would be a separate option than registering for the class, which then tells my gym I’m going to be there which may still be undecided in reality. Having the class time “favorited” would just make it considerably easier to navigate to my usual class time and see the workout, register, etc.

I hope this feature can be added! Then it’s 5 stars!