Ecotoll Reviews

IF I CAN PUT ZERO STARS, I WOULD! 😡THIS THE WORSE COMPANY TO DEAL WITH REGARDING ANYTHING! I contacted customer service TWICE behind this issue with my account via email, because they made it to where you can NOT talk to them over the phone. BAD BUSINESS!!! Signing up with them was the WORSE decision I have made in my entire life! They said they were going to refund me the money that THEY STOLE FROM MY BANK ACCOUNT, and I have it in an email, as well as remove any vehicle on my this app account. They removed my account and still charging my bank account til this day for a vehicle that is no longer in their system as active! I had to file claims and disputes with my bank against these FRAUDULENT CHARGES FROM this app! I might even have to close my bank account due to them stealing my money. WHAT IS WRONG WITH DELETING MY DEBIT CARD OUT OF YOUR SYSTEM??? WHY DID YOU MAKE IT TO WHERE A CUSTOMER CAN NEVER REMOVE THEIR DEBIT CARD OFF OF THE this app APP??? WHY AM I STILL BEING CHARGED FOR A VEHICLE THAT IS NO LONGER ACTIVE??? WHY ARE YOU STEALING MONEY FROM MY BANK ACCOUNT??? WHY AM I STILL BEING CHARGED BY YOU, WHEN YOUR SERVICE IS NO LONGER REQUIRED??? I WILL NEVER REFER ANYONE THAT I KNOW TO THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!

it does not work I have the this app in my car and I actually asked by email the company of Eco tour why am I not being charged and they said your account is set up everything's active but every time I go through it all it never registers anything I believe Ecotoll is not official and it's probably most definitely a scam do not buy it

Why does my say pending I can’t pay my toll

READ The Terms and conditions! They charge to signup, then charge a percentage of toll charge, over 14%. To cancel, it’s not immediate, they lock you in for sometime! Read TERMS!

Whole family trip to Houston. Everyone used Ecotolls. App never worked. Everyone was charged through the rental companies including all the convenience fees. Disappointing.

After multiple attempts, still unable to reset my password so am locked out of Ecotoll and cannot cancel this subscription! Being double charges for tolls as a result.

On their website, they say they work in Massachusetts in the northeast they even list the roads they work on. I downloaded Ecotoll I uploaded my credit card. I got to Logan airport. I opened up Ecotoll to put my license plate in and I’m told that it doesn’t work in the Northeast. What is going on, don’t depend on Ecotoll.

The company is completely incompetent, from their engineers to their customer service. Rented a car and set it on Ecotoll . All the charges went to the rental company that passed down the charges to me with a large premium. Their excuse was that I should have known there was a discrepancy between their website and their app. They deserve to fail.

I downloaded Ecotoll, got charged the $3 fee, and registered a rental for two days… then realized i can pay toll directly, so never actually used the account. Cancelled account but am getting charged tolls for rental that was returned two months ago. No way to get into account not and no way to stop these charges.

Drove through Texas and none of my tolls reflected in Ecotoll .

Paid my toll via an app! Didn’t have to deal with customer support people at all. Signed up, drove, in a couple of days the tolls posted on my account in Ecotoll . Charged me once the tolls posted, so I didn’t have to front the money. FYI, drove in Orange County. Happy about the new way to deal with tolls and not wait for things to come in the mail.

Very nice experience using this app, I did register my vehicle in Ecotoll and start my trip, days later after the toll was appearing in Ecotoll I got charged. No need to call for paying tolls, amazing.

I like that Ecotoll is simple and helps me easily track my toll charges on my phone, without requiring me to hold a balance similar to Fastrak. Love the green/sustainability concept as well. Happy with my experience.

I like the flexibility that I can pay for my tolls anytime, anywhere, and there's no waiting time to find out how much I have to pay. It’s also good to deal with a company that donates money to green causes.

I don’t drive one toll roads a lot, so this is a great solution to pay for tolls without a transponder.

I’m not the most tech savvy person but Ecotoll was really simple and easy to use. So much better than getting my toll in the mail especially because I sometimes forget that I even used a toll road!

Tried out Ecotoll while on vacation in California. Allowed me to pay for tolls without having to worry about getting charged a late fee because I don’t plan to be home for another month or so. SUPER EASY AND SIMPLE

The interface is simple, easy to understand and convenient. My tolls are paid automatically. I don’t have to talk to an agent. And I don’t have to worry about missing a toll bill in the mail. Highly recommend!!!