Contact Bernafon App

Contact Bernafon App Support


Company Name:

About: Bernafon App provides you with discreet, improved control over your hearing aids
– so you can personalize your listening experience for any environment, the
ability to find your hearing aids if they become lost, remote support from your
hearing care professional when you need it, and much more. With Bernafon App,
you can: • Adjust the volume of your hearing aids and various settings (e.


 
  2026-03-02

Bernafon App Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Bernafon EasyControl-A Website

Privacy Policy: https://www.bernafon.com/about-bernafon/privacy-policy

Developer: Bernafon AG







3 Most reported problems 😔💔

4.3 out of 5

The old app was BETTER!

2024-08-05

by GrayHawk54

Why do I need to DELETE this new version 3-5 times every week?
It just is MOT RELIABLE.

Can’t pair to my hearing aids.

2024-06-14

by MedicLouA

The app I’ve had since I got my Bernafon Hearing Aids had a message that I needed to switch to the new app. Tried, now it says my Hearing Aids need to be updated. Costco Doesn’t carry them anymore and they said they can’t.

Is this being done to force the sale of new Hearing Aids? This is not a good practice.

Seems like it works, but why change it?

2024-08-07

by Tediesel

I was able to pair my Bernaphon hearing “instruments” with the app easily. I can see no improvement in form or utility. In fact, it seems a bit dumber since it defaults to control both L&R at once v/ individually and there is less of an explainer page. So why a new app instead of an update? No explainer on that either




Have a Problem with Bernafon App? Report Issue




Why should I report an Issue with Bernafon App?

  1. Pulling issues faced by users like you is a good way to draw attention of Bernafon App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bernafon App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bernafon App.


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