Candy Chat app not working? crashes or has problems?

Candy Chat Status

Published by Six One Cool New Technology (Shanghai) Co., Ltd. on 2024-02-20

Candy Chat is a live video chat APP to have fun video chat with strangers from
all over the world. Feature Highlights: - 1 on 1 private live video chat - 1 to
multiple live chat in clubs - Online list to help you get video chat instantly -
Newcomer list to help you meet new friends at the first time - Real time
speech-to-text translator to make it smoothly to chat with people from different
countries - Support multiple langua.

I have a problem with Candy Chat

Are you having issues? Select the issue you are having below and provide feedback to Candy Chat.

User reports:
No current problems

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 9 Comments

By Drake 6 months ago

Wont let me recharge coins

By Kelvin Rodriguez 7 months ago

Can’t buy coins

By Mo 8 months ago

My account was hacked into please remove my account ban. I can’t login. I have fixed my apple account. Please allow to login and purchase coins??

By Brunton housman 10 months ago

I can not recharge the coins

By Benita 1 year ago

The candy chat is not opening on my phone

By Jack 1 year ago

Please remove my account ban

By Joyce Lwaboshi 1 year ago

Why can't I download the app candy chat

By Joyce Lwaboshi 1 year ago

Why can't I download the app candy chat

By mysteryer6812 1 year ago

my apps hass been crash please help me and fix my problem

Common dislikes about Candy Chat app

- None mentioned in the review

Have a Problem with Candy Chat - Live video chat? Report Issue

Common Candy Chat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Candy Chat app on iOS and Android devices. Solve all Candy Chat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Candy Chat iPhone Issues and Solutions

Candy Chat iOS app crashes, not working, errors
Candy Chat iOS app network issues
Candy Chat on iOS has black/white screen

Candy Chat Android App Issues and Solutions

Candy Chat has errors/crashing/not working
Candy Chat server network connectivity issues
Candy Chat has black screen

Candy Chat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Candy Chat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Candy Chat app crashes or not working on Iphone (iOS):

Close and restart the Candy Chat app on iPhone
Update Candy Chat app to the Latest Version for iOS
Uninstall and reinstall Candy Chat iPhone app
Update your iPhone to the latest iOS version

Fix Candy Chat on iPhone unable to connect to server/internet connection issues::

To resolve Candy Chat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Candy Chat black/white screen (blank screen) on iPhone:

Follow the Candy Chat iOS app troubleshooting guide Here →

Candy Chat Android App Issues and Solutions

Fix Candy Chat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Candy Chat app issues:

Force Stop the Candy Chat App
1. On android, goto "Settings" » click Candy Chat app. » click "Force Stop".

Update Candy Chat to the latest version on PlayStore

Clear Candy Chat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Candy Chat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Candy Chat.

Fix Candy Chat unable to contact server/ Candy Chat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Candy Chat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Candy Chat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Candy Chat on android.

Solve Candy Chat black/white screens issue on Android:

Follow the Candy Chat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Six One Cool New Technology (Shanghai) Co., Ltd., developers of Candy Chat.

70% Contact Match

Developer: gaga.chat

E-Mail: [email protected]

Website: Visit Candy Chat Website

About this app

You can chat and talk with everyone at anytime in clubs. - Send messages include text, emoji, voice, photo, video, gift and chat with the people. - Talk with everyone and share your life at any time in clubs. - Video chat filters to find exactly who you are looking for. Candy Chat is also made to help you connect with new people by club, start meaningful relationships and make friends. Start chatting instantly and have fun video chat with people from all over the world. Candy Chat is a live video chat APP to have fun video chat with strangers from all over the world. If you need to cancel the subscription, you can go to CandyChat Store, enter the "Account Settings - Purchase History", and cancel the subscription. Can't find people to chat? Come to Candy Chat now and chat with who you want! Apple’s iTunes account will be deducted within 24 hours before expiration. After the user confirms the purchase and payment, it will be credited to the iTunes account. After the deduction is successful, the subscription period will be extended by one subscription period. You do not need to swipe and wait for a long time. Did you swipe right many times without response on many social apps? If the automatic renewal function is not cancelled 24 hours before the expiration of the subscription period, it will be automatically renewed and deducted.