MOON-月球 Status

Last Updated on 2023-08-18 by Beidou Hanglu Technology Co.,Ltd.

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Common MOON-月球 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MOON-月球 app on iOS and Android devices. Solve all MOON-月球 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MOON-月球 iPhone Issues and Solutions

MOON-月球 iOS app crashes, not working, errors
MOON-月球 iOS app network issues
MOON-月球 on iOS has black/white screen

MOON-月球 Android App Issues and Solutions

MOON-月球 has errors/crashing/not working
MOON-月球 server network connectivity issues
MOON-月球 has black screen

MOON-月球 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MOON-月球 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MOON-月球 app crashes or not working on Iphone (iOS):

Close and restart the MOON-月球 app on iPhone
Update MOON-月球 app to the Latest Version for iOS
Uninstall and reinstall MOON-月球 iPhone app
Update your iPhone to the latest iOS version

Fix MOON-月球 on iPhone unable to connect to server/internet connection issues::

To resolve MOON-月球 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MOON-月球 black/white screen (blank screen) on iPhone:

Follow the MOON-月球 iOS app troubleshooting guide Here →

MOON-月球 Android App Issues and Solutions

Fix MOON-月球 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MOON-月球 app issues:

Force Stop the MOON-月球 App
1. On android, goto "Settings" » click MOON-月球 app. » click "Force Stop".

Update MOON-月球 to the latest version on PlayStore

Clear MOON-月球 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MOON-月球 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MOON-月球.

Fix MOON-月球 unable to contact server/ MOON-月球 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MOON-月球 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MOON-月球 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MOON-月球 on android.

Solve MOON-月球 black/white screens issue on Android:

Follow the MOON-月球 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beidou Hanglu Technology Co.,Ltd., developers of MOON-月球.