GE Appliances Connect Reviews

The harvesting of data from my usage of the *very expensive* refrigerator I bought is of far more value to GE/Haier than whatever small features WiFi might unlock for me.

But GEAppliancesConnect makes it impossible to create a profile in order to link the refrigerator. Therefore, GE/Haier is shooting itself in the foot.

If I take the windows of GEAppliancesConnect at face value, the password needs to be *exactly* 8 characters. This is miles away from best security practices. I spent several minutes using a password generator to create something long and unique before I realized the 8-character limit warning was displayed. No company limits passwords to 8 characters in 2024–except GE/Haier.

I’m not going to waste any more time on this since I can’t imagine there is substantial benefit to the appliance owner in using GEAppliancesConnect . But it gives me some dread about this purchase if this is representative of GE/Haier’s attention to detail.

Can’t even create an account. I’ve tried about 8–10 times now and it just says “forbidden”, with no other explanation. It looks like nearly everyone reviewing GEAppliancesConnect so far has had the exact same experience. Either fix GEAppliancesConnect or just get rid of it. It obviously doesn’t work at all, for anyone.

I guess I won’t be able to use the WiFi features of my appliance. 🙄

Looks like other parties trying to gather my information not interested thank you
I’ll just manually run my dishwasher like I normally do

Do you want me to return this fridge? Can’t connect to WiFi and GEAppliancesConnect is trash. Won’t work, keeps saying “forbidden” whenever I try to just create an account.

As many others have said, unable to create an account. Known issue apparently GE is not going to fix!

When you register it gives a “forbidden” warning with no info on what’s forbidden. Password has to be 8 characters (really letters I think) not 7, not 9, no nummers, no special characters. How dumb is this? Worst app ever.

This has been mentioned by multiple people. Why has it not been corrected? Would give 0 stars if I could

I have tried to connect. Wants email and password only! No place for a new register! How can I sign in if you have no place except for previous customers!!

As others have said, it’s impossible to create an account. All of the wifi features are unusable until this is resolved.

I see why it has two stars. Put in email and several different passwords and it comes up with “Forbidden” every time. Can’t create an account and the remote that came with the unit is inop. I wouldn’t have purchased a GE air conditioner if I had known this.

I just get a “forbidden” when I try to enter my email and an 8 character password with no other help or guidance. Unable to even sign up to use this feature for my dishwasher. Very disappointing

Completely a waste of time. I didn’t have an account, but I tried to press join now, and it said forbidden. I’m sure everybody had this experience. 1 star. It would be better if GEAppliancesConnect was more functional.

I certainly hope my new GE product works better than your website. I’ve tried to register twice twice now and it tells me nothing other than forbidden and does not go forward. Totally useless.

This is by far the worst user friendly App I’ve ever come across. After several attempts to sign in and connect to appliances with all correct links, passwords, etc still no luck. What a waste of time and energy!

When I try to log on it asks me to create an account and no matter what I enter for email or password it says “forbidden”. No further detail is offered and I cannot go forward. I Deleted GEAppliancesConnect almost immediately. Don’t wast your time

App not named properly per manual. App doesn't work. Can't create an account. Instead of following instructions in manual and using product, I get to enjoy a wild goose chase. The idiots responsible for GE app branding, manual documentation, and overall continuity in the user experience... well, they're too busy checking boxes to give a shlt.

The touchscreen on my new GE appliance literally told me to download GEAppliancesConnect by name. But as other reviewers have noted it doesn’t work. Thankfully another review pointed me to the SmartHQ app which does indeed work and connected to my new appliances successfully.

Come on GE you can do better. Just replace GEAppliancesConnect with something that displays “Obsolete app. Use SmartHQ instead.” Would save a lot of time and frustration.

Your website it’s not functional try to registers the account working all it says forbidden. I don’t know I hope the AC is fully functional

I use GEAppliancesConnect in my shop too

I enter my valid email address and an 8 character password, per GEAppliancesConnect ’s instructions, and get a “Forbidden” message every time. I have tried my Hotmail, gmail, and work email addresses. Is anyone at GE appliances awake at the wheel?