Contact TREAT Support
Company Name: Treat App
About: # FOSTER A RESCUE DOG REMOTELY # In 3 simple steps: 1. CHOOSE A DOG In the U.
TREAT Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Treat App
Verified email ✔✔
E-Mail: contact@treatva.com
Website: 🌍 Visit TREAT Website
Privacy Policy: https://www.treatva.com/termsofuse
Developer: Treat
5 Most reported problems 😔💔
I would like to cancel my subscription ASAP. I haven't played that game in months But didn't know I was still paying 5.96 a month.
Treat id: sMprvlp I’ve been having this issue for over a month now I think and contacted the regular support twice. So I used to have the unlimited package for anything I earned for all my dogs. Then I got a pop up each time I logged in that my payment had failed. The card connected to my phone and App Store purchases is correct. I tried clicking the fis link in the pop up, but the menu I was presented with in the app just allowed you to delete plans. So I thought I would cancel the plan and then buy it again and that might rectify the issue. The subscription I had ran out some time ago, but each time I earn a meal and the app asks me if I want to send meals and treats or only treats, if I go to select a payment type for the meals, unlimited appears to be already selected, but the app clearly thinks it’s not, it will only allow me to send meals if I sign up far a different plan. So in conclusion, the unlimited plan is selected for all my dogs, but the subscription ran out some time ago, and I cannot repurchase the plan in order to send the meals I earn to my dogs.
Dog food and delivery keeps disappearing
by 암피온유도
The idea behind the app is great but please fix the bugs when you are collecting money from people. I pay for the delivery subscription except I can't get my kibble to hit 960 because it keeps resetting back the next time I log in. I tried looking for definitions on what the food shield is supposed to do and if the food is supposed to keep disappearing, but found no information. I contacted their support team via email and no response either. I didn't have issues with this earlier, but when I hit my 5th delivery the food/delivery started disappearing. I probably won't renew the shipping subscription since I can't seem to collect enough kibbles to send them out anyways.
Steals money
by Djdhifhvfbj
I wrote to the email that says to message if you have questions. I have been charged every month for the past 90 days and every time I fill my bowl it says I don’t have a subscription. The response team stopped emailing me after I showed them proof. Beware, you want to help animals but they take your money instead. I should called the BBB on them.
It’s not real
by ScrapCapone
They say you can send the dogs in your area treats and food but will ask you to pay or even though you spent hours playing and earning treats the dog will not receive them. Their adverts are really misleading and I’m sad because I would love to help animals in my area but don’t lie about it being free them asking for money….I actually will just adopt one but thanks
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