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Company Name: NatureQuant
About: NatureDose™ is the leading personalized nature prescription app. Totally free.
NatureDose Customer Service 💢
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Developer: NatureQuant
Can I trust NatureDose app?
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3 Most reported problems 😔💔
If you’re not the customer…
by TerryB.
I didn’t believe that the average person fails to spend 120m outside per week and installed the app to find out what my number was. After using it for three days, outside (by my definition) for substantial parts of each day, including five hours in a national park.
Result = zero hours so I’m not sure hours far off the grid you have to be to get counted as outside enough.
Beyond that I was curious and listened to the founder on a podcast I enjoy talking about how the goal was to gather enough data to get Apple to include it bundled on their app but, for now, profits come from selling data to governments and insurance companies.
Not seeing a way to opt out of such data collection, I deleted the app and my account (though I wonder if info was really deleted).
An app that does what this promises would be valuable for many people but a ‘free’ service collect and bundle user data to insurance companies isn’t something is disingenuous.
Random
by Chiponator61
Some days or weeks it’s very good. Others? Not so much. It misses big chunks of time on some days and, on a few occasions, credited large blocks of time when I have barely been out. Then it will kind of reset and take care of business for awhile. I keep thinking I’ll delete it then it straightens up for a few weeks.
Love the idea
by Anonanonaonymous9896877
App doesn’t work on my phone (iPhone 13 pro, most recent iOS). I uninstalled and reinstalled, checked all the settings & took my dog for an hour walk around my neighborhood. Nothing.
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- Pulling issues faced by users like you is a good way to draw attention of NatureDose to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NatureDose customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NatureDose.
