DoorLoop Reviews

DoorLoop is terrible. My landlord set this up a few months ago. My first auto payment went through my last four all got canceled by DoorLoop . I have over $10,000 in my bank account and this thing doesn’t work. Don’t waste your money.

1. No option for faceID log in.

2. Rent dues are shown on DoorLoop as well as the history however I cannot for the life of me find a way to pay through DoorLoop . Google is not showing results on how tenants can pay. It only shows results for the property owners.

Please do something about this.

Had to get DoorLoop for rent so I could pay online (not negotiable btw). And while originally I thought it was going to be easy to just fill in my info and pay, DoorLoop completely breaks if any form of a VPN is on. DoorLoop is garbage and should be thrown in with the rest of non working apps that every business owner seems to use.

If you have the option, don’t use this miserable excuse for a app. It breaks and crashes often and will freeze at the worst times specifically right after you put your information in. A horrible experience and I hope however made this gets kicked in the teeth as hard as possible.

I do not like DoorLoop at all. My mother’s building switched from Tenant Cloud to this and it was a big mistake. You cannot see the status of your requests, you cannot reply to anyone. I already set up her bank information to pay her rent and now I have to set it up again and it just clocks repeatedly. Now if her rent is late it’s her fault and not this crappy app. I really wish they would switch back to Tenant Cloud.

Terrible app for the tenants. DoorLoop does not know what is in the lease we signed. It charges late fees for rent that was paid before the cutoff date. You have to pay a fee of 3% of your rent to use a credit or debit card to make your payment with DoorLoop . Absolutely ridiculous. DoorLoop has also been bothering me for rent the next month well before the current month is even due. Just weird and annoying. Apps like this should make this easier for the manager and tenants but this is just nonsense.

I had paid early for my rent and had autopay set up. It did not cancel the next autopay and it charged me both times. I have nonstop been trying to get help on this. My bank cannot do anything about it nor my landlord. The payment goes first through this app. this app will not help me for they do not have actual support for tenants, only the automated messages from DoorLoop software that do not help in the slightest.

Everything is coming soon but nothing works yet. Completely useless garbage. Don’t waste your time or money. Come back in 25 years when they finish building out the software

Remember: YOU are the product...as are your tenants, based on their ToS and Privacy Policy.

I also don't like the idea of my personal and company data being used with their "partners"...who exactly are they? What *exactly* are they doing with my data.

I'm not certain what liability I might be exposed to by allowing this company broad access to so much personal and financial data but with GDPR and CCPA lawsuits flying, I'm not about to find out.

They need to prioritize data security and privacy and stop focusing on how easy everything is.

Hard-Sell and Marketing: 110%. Comfort level and data/privacy assurance: 0%

Took a second to get it right and it was working well for a few months. Now, when I attempt to make a payment, it takes me from DoorLoop to the web browser and I have to set up payments again. However, it never finalized the step. I see the amount on DoorLoop , wait for it to be removed from my account and then it reverts back to $0 on DoorLoop .

The software is good and DoorLoop looks nice, but it doesn’t work as well as you’d expect. I get logged out of my account fairly often and Face ID login is not available, which is disappointing. DoorLoop has the same design/user interface as the web version, but limited functionality because it was not well adapted to mobile. Navigating through pages isn’t smooth (scrolling, clicking) and you have to tap too many times to navigate back to the main menu.

On the tenant side, DoorLoop is very easy to use and simple. So far as the property management side, it could use some work. Typically you can get so far in it before it seems to get a bug and close out. Payment turnaround takes 7-10 days which is causing a lot of reversed payments.

An innovative way to manage property

Document management has never been simpler. The document management mechanism of the program is user-friendly, making it easy to upload, arrange, and retrieve crucial files.

This platform has so much going on and everything works very smooth. Hard to imagine it’s only a few years old.

Personalized Dashboard Widgets! The ability to customize dashboard widgets makes monitoring key metrics even more convenient. It tailors the user experience, ensuring that I focus on what matters most to my property management.

I recently had the pleasure of a consultation with account executive, Dayana, from this app for their property management software, and I couldn't be more impressed. From start to finish, the experience was exceptional.

Dayana had 45-minutes to deliver a demo and gave me extra time, which I greatly appreciated. Her approach was both educational and helpful, as she walked me through the software’s features with clarity and patience, making sure I understood how each aspect could benefit my business.

Her reliability was evident throughout the entire process; she provided thorough answers to all my questions and followed up promptly with additional information I requested. Most importantly, her deep knowledge of the software and the property management industry shone through, giving me confidence in both the product and the support I can expect moving forward.

Overall, this consultation was not only informative but also a pleasure, thanks to the professionalism, quick wit, and expertise of my account executive. I highly recommend this app for anyone in need of top-notch property management software and exceptional customer support.

Using DoorLoop's intuitive UI to manage several properties is a pleasure. I stay informed and stay on top of things thanks to the real-time updates and notifications.

Navigating the legal aspects of property management is made easier with DoorLoop 's comprehensive legal guidance. It provides clarity on complex issues, ensuring I stay compliant with regulations.

Using DoorLoop's intuitive UI to manage several properties is a pleasure. I stay informed and stay on top of things thanks to the real-time updates and notifications.

I own a couple of properties and always struggled with keeping things organized in one place. DoorLoop has really helped me. They don’t have a free version but it’s affordable at around 50 bucks and it saves me a lot of time. Highly recommend it

More than ever, our app makes property administration simple. My administrative chores have been halved because to its efficiency and intuitiveness. Without it, I couldn't imagine managing my company!

Personalized Dashboard Widgets! The ability to customize dashboard widgets makes monitoring key metrics even more convenient. It tailors the user experience, ensuring that I focus on what matters most to my property management.

Document management has never been simpler. The document management mechanism of the program is user-friendly, making it easy to upload, arrange, and retrieve crucial files.

DoorLoop streamlines the move-in and move-out process. From conducting inspections to updating tenant records, it ensures a smooth transition for all parties involved.

DoorLoop allows me to showcase property amenities in detail. This feature helps attract quality tenants who appreciate the unique offerings of each property.

Allows you to lease your properties, do accounting, collect rents, and market rentals. It makes it easy having everything all in one hub.

As a tenant my life has never been easier than with this app

Being trustworthy is crucial for property owners. This tool offers a dependable platform for managing my properties in addition to protecting sensitive data. Best-ever mental tranquility!

DoorLoop's analytics feature is revolutionary. It supports me in making wise choices regarding my assets, which eventually maximizes profits. An effective tool for any manager of properties.

In addition to making my life easier, DoorLoop has helped promote a more environmentally friendly method of property management. Bid farewell to paperwork and welcọme to effectiveness!

In addition to the incredible features, the customer service is excellent. DoorLoop stands out from the others because of its prompt responses and practical solutions. Strongly advised!

Simple, self service software that’s easy to use and if not! Best customer service available to help you with any issues!

Using this tool to manage funds is a breeze. Having a strong financial tracking system makes it easier for me to monitor costs, revenue, and overall profitability. Essential for managing finances!

So easy to use. I love it

What stands out is the support

Love it! So easy and user-friendly, a must for any industry professionals

Better than yardi, app folio and any other company

Great customer service, great company, unlimited support

Simple and easy to use. Definitely recommend to everyone!

Been using for a couple of months, it’s a great app!!

Easy process for any tenant and landlord relationship

Using DoorLoop's intuitive UI to manage several properties is a pleasure. I stay informed and stay on top of things thanks to the real-time updates and notifications.