Contact DoorLoop Support
Company Name: DoorLoop Inc
About: DoorLoop’s award-winning property management software is used for tens of
thousands of units by property managers, landlords, and tenants in over 100
countries worldwide.
Property managers can:
- Manage the entire rental
portfolio from one app
- Send and review rental applications and background
checks
- See a rent ledger with all rent payments received and overdue
- Review
all financials, reports, and accounting
- Find any.
DoorLoop Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DoorLoop Inc
Verified email ✔✔
E-Mail: support@doorloop.com
Website: 🌍 Visit DoorLoop Website
Privacy Policy: https://www.doorloop.com/legal/privacy
Developer: DoorLoop LLC
4 Most reported problems 😔💔
Hi there, I had originally submitted my rent payment of $750 on 5-28-23 and then received a second email saying that I had submitted another payment of $750 on 5-29-23. I did not want to have a second payment taken out. I would like the payment from 5-29-23 to be cancelled thank you!
Garbage
by Nick92065
This app is terrible. My landlord set this up a few months ago. My first auto payment went through my last four all got canceled by the app. I have over $10,000 in my bank account and this thing doesn’t work. Don’t waste your money.
Don’t use if you have a VPN
by Toastman5
Had to get this app for rent so I could pay online (not negotiable btw). And while originally I thought it was going to be easy to just fill in my info and pay, the app completely breaks if any form of a VPN is on. This app is garbage and should be thrown in with the rest of non working apps that every business owner seems to use.
If you have the option, don’t use this miserable excuse for a app. It breaks and crashes often and will freeze at the worst times specifically right after you put your information in. A horrible experience and I hope however made this gets kicked in the teeth as hard as possible.
Junk
by FrauMcLeod
Terrible app for the tenants. This app does not know what is in the lease we signed. It charges late fees for rent that was paid before the cutoff date. You have to pay a fee of 3% of your rent to use a credit or debit card to make your payment with the app. Absolutely ridiculous. This app has also been bothering me for rent the next month well before the current month is even due. Just weird and annoying. Apps like this should make this easier for the manager and tenants but this is just nonsense.
Have a Problem with DoorLoop? Report Issue
Why should I report an Issue with DoorLoop?
- Pulling issues faced by users like you is a good way to draw attention of DoorLoop to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DoorLoop customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DoorLoop.
