France Identité Status

Last Updated on 2026-02-25 by Gouvernement Francais

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Most reported problems

Not working

80.6%

11.3%

Crashes

3.2%

Account

1.6%

Common France Identité Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve France Identité network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the France Identité App
1. On android, goto Settings » France Identité » click [Force Stop]

Clear France Identité App Cache and Data:
1. On android, goto Settings » Apps » France Identité » Storage » click [Clear Data] option. This clears both data and cache.
2. restart France Identité.

On android, goto Settings » Apps or Manage Apps tab.
Click France Identité » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto France Identité » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch France Identité

E-Mail: [email protected]

Website: 🌍 Visit France Identité Website

Privacy Policy: https://france-identite.gouv.fr/politique-de-confidentialite/

Developer: Gouvernement

Jun 03, 2026, 11:55 AM
a iOS user from Dannemarie, France reported problems with France Identité : Crashes
May 13, 2026, 04:27 PM
a Windows user from Montigny-le-Bretonneux, France reported problems with France Identité : Login
May 12, 2026, 02:39 PM
a Windows user from Schöndorf, Germany reported problems with France Identité : Not working
May 11, 2026, 06:26 PM
a AndroidOS user from Achères, France reported problems with France Identité : Not working
May 11, 2026, 06:26 PM
a AndroidOS user from Achères, France reported problems with France Identité : Not working
Apr 10, 2026, 07:21 AM
a Windows user from Noisy-le-Grand, France reported problems with France Identité : Not working
Apr 09, 2026, 06:14 PM
a Windows user from Bourgoin, France reported problems with France Identité : Not working
Apr 06, 2026, 06:32 PM
a AndroidOS user from Rodez, France reported problems with France Identité : Not working
Apr 02, 2026, 02:48 PM
a AndroidOS user from Villefranche-sur-Saône, France reported problems with France Identité : Not working
Mar 29, 2026, 07:09 PM
a AndroidOS user from Dijon, France reported problems with France Identité : Not working
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