Crocs Status

Last Updated on 2025-01-29 by Crocs, Inc

I have a problem with Crocs

Are you having issues? Select the issue you are having below and provide feedback to Crocs.

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⚠️ Most reported problems ⚠️

Crashes

66.7%

Not working

33.3%

24 hour clock ⏰

- Different size than selected gets put into the cart

- Unable to populate items into the cart or wishlist

- Customer service number does not work

- Customer chat rep can’t offer any remedy

Common Crocs Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Crocs network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Crocs App
1. On android, goto Settings » Crocs » click [Force Stop]

Clear Crocs App Cache and Data:
1. On android, goto Settings » Apps » Crocs » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Crocs.

On android, goto Settings » Apps or Manage Apps tab.
Click Crocs » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Crocs » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Crocs

E-Mail: customerservice@crocs.com

Website: 🌍 Visit Crocs Website

Privacy Policy: https://www.crocs.com/customer-service/privacy-policy.html

Developer: Crocs, Inc

Mar 12, 2025, 03:02 PM
a user from Yonkers, United States reported problems with Crocs : Not working
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