Contact Crocs Support
Published by Crocs, Inc on 2023-12-05 About: You're going to want to add the Crocs app to your home screen. This is
everything you love about Crocs—plus so much more—all in one place.
How to Contact Crocs Customer Service/Support
Listed below are our top recommendations on how to get in contact with Crocs. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Crocs. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Crocs, Inc
100% Contact Match
Developer: Crocs, Inc
E-Mail: [email protected]
Website: Visit Crocs Website
Reported Issues: 3 Comments
By Yevijl
I really want this to work
Why does a different size then I selected get put into the cart?There are other problems but how can I order anything if the size is incorrect? I want to make a purchase but I want what I selected. I have tried this app on my iPhone and IPad . No success. I have reset them to make certain there were no glitches. I even deleted and reinstalled it. I emailed Crocs for help. They just said wait and try again and try a different device. So no help there. Help, please. I’m being closed out. Livey
By SLB@1969
App does not operate effectively, efficiently, sufficiently
As per the website, the only way to purchase a featured sandal is via the app. I downloaded the app and am unable to populate my items into the cart or wishlist. It kept directing me to the Sign-up/register page. Frustrating. I chatted w/ customer service and they are unable to to take said order via chat; “wait until tomorrow to see if it works”….the app and the customer service number do not work; and the customer chat rep can’t offer any remedy….ugh
By In Columbus
Needs Some Work
I love having all of the Croc options in my hand but my wish list keeps disappearing and I am not able open my order information for tracking. I know it’s new so there will be a few bugs that need worked out but it is still a bit frustrating.
Have a Problem with Crocs? Report Issue
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Why should I report an Issue with Crocs?
- Pulling issues faced by users like you is a good way to draw attention of Crocs to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Crocs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Crocs.
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