YearONE app not working? crashes or has problems?

YearONE Status

Last Updated on 2021-11-26 by prototype.berlin GmbH  

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Common YearONE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot YearONE app on iOS and Android devices. Solve all YearONE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

YearONE iPhone Issues and Solutions

YearONE iOS app crashes, not working, errors
YearONE iOS app network issues
YearONE on iOS has black/white screen

YearONE Android App Issues and Solutions

YearONE has errors/crashing/not working
YearONE server network connectivity issues
YearONE has black screen

YearONE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever YearONE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix YearONE app crashes or not working on Iphone (iOS):

Close and restart the YearONE app on iPhone
Update YearONE app to the Latest Version for iOS
Uninstall and reinstall YearONE iPhone app
Update your iPhone to the latest iOS version

Fix YearONE on iPhone unable to connect to server/internet connection issues::

To resolve YearONE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix YearONE black/white screen (blank screen) on iPhone:

Follow the YearONE iOS app troubleshooting guide Here →

YearONE Android App Issues and Solutions

Fix YearONE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent YearONE app issues:

Force Stop the YearONE App
1. On android, goto "Settings" » click YearONE app. » click "Force Stop".

Update YearONE to the latest version on PlayStore

Clear YearONE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "YearONE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch YearONE.

Fix YearONE unable to contact server/ YearONE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click YearONE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got YearONE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch YearONE on android.

Solve YearONE black/white screens issue on Android:

Follow the YearONE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at prototype.berlin GmbH  , developers of YearONE.

About this app

Unsere Inhalte beruhigen dich und erklären dir alles, damit du dein Baby und seine Gesundheit nach und nach kennenlernst. Ganz gleich ob Vorsorge, Ernährung, Bauchweh oder Fieber: Mit einem Klick erfährst du, was jetzt am besten zu tun ist – und das rund um die Uhr! Das this app Team ist ein Netzwerk aus Expert*innen: zwei Ärztinnen mit vielen Jahren Erfahrung in Kinderarztpraxen und Kinderkliniken, App-Entwickler – und natürlich Buddy! In this app lernst du spielerisch und seriös zugleich alles über das Thema Baby-Gesundheit. Umfragen verraten dir, wie andere (Single-)Eltern mit Impfungen, dem ersten Brei, Husten & Co. umgehen. Gemeinsam tragen sie ihr gesamtes Erfahrungswissen zusammen und machen this app damit zum professionellen, kompetenten und gleichzeitig knackigen Ratgeber, dem du voll vertrauen kannst.