Contact Consumer Goods Cloud Support
Company Name: salesforce.com
About: Deliver the perfect store with the Consumer Goods Cloud offline mobile app for
retail execution. Direct and indirect customers can now take orders fully
offline while promotion driven orders will help sales teams up-sell.
Consumer Goods Cloud Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of salesforce.com
Verified email ✔✔
E-Mail: industriesrcgappadmin@salesforce.com
Website: 🌍 Visit Consumer Goods Cloud Website
Privacy Policy: https://www.salesforce.com/company/privacy/apps-add-ins-and-extensions-privacy-statement/
Developer: Salesforce.com, inc.
3 Most reported problems 😔💔
Slow. Cumbersome. Not user friendly.
by Kcsimp
This app actually makes it harder for me to run my route and recap account visits. Sync is slow, and randomly decides to sync when I arrive at my account and need to go inside or when I’m trying to leave and look at what account to hit next. The planning feature needs a lot of work. I’d like to be able to put in start points and non retail customers (ex. distributors) to my route for easier navigation. Would like to be able to optimize the route based on start/end location, and drag/drop the visits to reorder, rather than have to manually adjust the visit time. I also can’t edit any customer details, so I’m unable to update personnel changes. Sometimes the survey submissions don’t sync to the desktop.
Nearly Unusable
by 4$$
The constant updates where new data is downloaded every single time the app is minimised to view another application on a device is making using Consumer Goods Cloud unusable. Even allowing the device screen to turn off causes the app to resync again. This wouldn’t be so bad if each sync didn’t take between 5-10 minutes or longer to fully open the application. I’m getting 100mnps up/down and still the issues persist. Figure things out asap and fix this.
Delivers business value and empowers field sales
by Joe1706358
Fantastic app delivering value to our field sales team - real time tracking, analytics, and performance monitoring. Highly recommend!
Have a Problem with Consumer Goods Cloud? Report Issue
Why should I report an Issue with Consumer Goods Cloud?
- Pulling issues faced by users like you is a good way to draw attention of Consumer Goods Cloud to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Consumer Goods Cloud customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Consumer Goods Cloud.
