Contact Goodnotes 6 Support

I was looking for an app where I can annotate pdfs, and switch between the computer and an iPad while doing so. I love the capabilities, and the layout. I like that you can choose covers for notebooks, and that there are even so many different types of "papers" to choose from, from dotted, lined to even Cornell notes. And that you can add pages to pdfs, or can easily take photos and then export them as pdfs. Furthermore, whenever I edit a pdf on the iPad, it would automatically sync to the app on the Mac. My main problem is with the glitches on the Mac app. Often when selecting the highlighting tool, the highlighting has to be done manually, which is difficult to do on the computer without touch screen. You can also select text and then click highlight, but I would like that capability when I am using the highlighter specifically. The option to select the text would also often not work after a while, and I would have to quit Goodnotes and open it back up again. And finally, there is also no convenient way to underline, which currently would require manually drawing lines under text. The layout of the files is also sometimes not as intuitive for me, and I would like to have the option of seeing my file folders on the side bar as well. But other than that, I am enjoying using Goodnotes so far, and feel that the pros definitely outweigh the cons (which I hope will be improved soon with updates!)

After using OneNote for a while and finding it doesn’t have all the features I want like importing PDFs and PowerPoint slides or a really good writing experience, and then trying Notability but not wanting to use a subscription based service, I decided to try GoodNotes. First impressions, very clean app with good organization! Love how the notebooks are more like real notebooks with page separation (you can choose not to separate though) and different page colors and styles as well as some really pretty covers. Also love the writing experience, like all the pen colors and sizes are nice and everything feels smooth and adding pictures are super easy. I’m really glad there’s a search function as well to easily find stuff in my notes. Though, I do have some problems with this app. I wish that I could put more than 3 pen colors at the top, I feel like a few more slots would be great. I would also love if the pen size could stay on each slot if that makes sense, kinda like OneNote, rather than me having the change the pen size every time I switch colors. I think it would be cool if like Notability there could be a voice recording feature, and paper styles with texture like real paper added. This is a smaller issue but it would be cool if some different folder colors were added as well for even better organization :) Overall really like this app but there are some improvements that could be made!

I recently confronted a syncing issue on both my Mac and iPhone. I just downloaded the apps on my Mac and iPhone today, since I normally use iPad for notes only. However, the documents are only partially synced to my Mac and iPhone (some documents were synced and some were not). I’ve tried to diagnose and fix the problem by myself, such as turn off and back on the iCloud sync in Apple ID Settings on all 3 devices, and restart the laptop to activate the new settings. But all these operations didn’t help to solve the problem. I logged into my iCloud Drive which doesn’t have the GoodNote folder in it, and I think this may be the root cause of the problem, but it doesn’t explain why some documents were synced. After a few hours, I noticed that in the app Settings, there’s another iCloud Settings > Use iCloud inside of the app, and then I found the problem: it was turned off on my iPad. Although the issue was solved, but I don’t quite understand what’s this setting for? Normally, users want to manage iCloud settings at one place, but not in each app. If I enabled iCloud for the app already in the system settings, but it was turned off inside of the app, then what’s the point of this setting? So, I would suggest you removing this setting inside of the app, and using the general iCloud setting should be more reasonable.