Contact Goodbudget Budget Planner Support

So far, this app has been fairly useful. Even though I find some things to be confusing, I have also found the help team to be VERY helpful, which is rare and very much appreciated!!! Here's my biggest problem, and the reason I am probably going to be using the BetterHaves app going forward: to get more than 10 envelopes, they expect you to pay $15 for 3 months, or $25 for 6, and there's not even a better deal 12 month option!!! That is OUTRAGEOUS!!!! Sure, you also get access from 5 devices, big whoop, and 5 years of transaction history, another big whoop. Maybe the 5 devices would be worth it if it included tablets! There is no version for the iPad. $15-25 for those THREE extra perks (unlimited envelopes, 5 devices, 5 yrs history) is absolutely ridiculous. Even though I've already got 5 months of budget history, I'm cutting my losses and using the BetterHaves app from now on, b/c they give me unlimited envelopes. Whatever features I'm losing by switching, they still don't add up to $15, and nowhere near $25 worth.

Goodbudget is an amazing app that helps with budgeting. It does what it is supposed to and can help everyone to understand how to budget well and effectively. Goodbudget has graphs that are easy and simple to understand. One of them tells you where you spend your money the other tells you how much you spend and how much income you get. Goodbudget has easy-to-understand features and if you don’t understand they took time to create videos on how to learn to use the app well. The app also helps show you how much you spend and save to keep up with your finances well. However, this app isn’t perfect just like everything. One negative about this app is that there is a paywall to get all the features and it can be tricking when first starting. The videos created are also a bit of a problem because they show that the app is very complex and can’t be fully used if not watched. Personally, one thing that bothered me was I needed to pay for an app about budgeting which I think is silly. I understand that the app is free and a paywall is there for the creators to earn money from it, you can improve on helping a basic user to add a tutorial on what each feature does. This would be very simple to add and will help more people to want to download it for its simple explanation on how to use it. Other than this simple thing I love your app and how you guys were able to make it.

I have used Goodbudget for 3 years now, and it has absolutely changed my life. Even as a single-person household working in human services, Goodbudget helped me save a down payment for a house, which I bought 18 months after I began using the program. Today, Goodbudget helps make paying all the monthly bills possible and still have money for 401k and for whatever fun goals I set, such as saving up for an overseas vacation or a new car. My parents began using Goodbudget a year ago, and they have also saved thousands within the course of a year. I can’t recommend this program enough. That being said, it’s high time that the IT department stepped up its game. The app hasn’t been optimized for iPhone X, envelopes cannot be fully customized on the app, etc. If I’m going to keep recommending the app to all my friends, I hope they will step up their game and make the app something to be really proud of. (I don’t like recommending a program and then apologizing to my friends because the app is lacking in areas). Also, pricing could be reduced to attract more newcomers, in combination with starting a referral program so we could be rewarded for bringing Goodbudget brand new long term paying customers.