Contact Double Good Support

My event code was krptgo. One of my supporters (Blanche Dingle) did not receive her popcorn order despite the app saying “delivered.” So please help.

I placed an order through a fund raiser on May 2, 2023. I was told my order would be here May 5-May 17. My order # is MP23050214103649431 My tracking # is 397922798785. My order was $59 plus shipping over $70 has been taken out of my account. Please contact me as soon as possible It is a problem when you can't even get anyone by phone . Wish I had read the reviews before I ordered.

I never received my order. order# SL2301112035807-3560. I have been on your contact page with no result. I see the confirmation and the tracking # there is also a picture of a home with a box in front of it. Not my house. I would like someone to contact me. Stephanie Landry 281-701-6594.

POPW926372 and POPW926374 neither have been received . Both were confirmed ordered on 11/19/22. Again, no communication and no order received Charlette Salters 214-679-1663

I order my double good popcorn and my delivery has been on hold… i was suppose to recieve them a week ago

Hello, I received an email stating that my order (BL2211040054745-2245) was delivered. I have not received the order. Please let me know how to proceed. I can be reached by email or cell (202-288-7771). Thanks - Brian Little

A person bought popcorn from my sale that ended in Aug and they still have not received their order. She stated that she didn't even receive a confirmation email. Our event code is GWW APZ. Th order in question says it was placed on Aug 27 to Naomi Binion. The status says order on hold. Can you please advise how to get this corrected.

Hello there. I did a pop up store 2 times for The CT Focus basketball team. My first pop up shop was done in April. It has come to my attention that customer NIKKI CLAXTON placed an order and DID NOT receive her order. She does not have her order number as she deleted all emails and does not know it. Can you check my email for the event and see if you can find her to send her her popcorn that she paid fo

I need to speak with a LIVE Customer Svc Agent. I do not want to talk to a virtual agent. I don't think that's a good way to do business. I'm trying to update my page with our personal flyer and there's no way to do that.

I still haven't heard anything about my popcorn order from Molton Community College. #DGT 118381

I placed an order the first of September. I received an email this week (Sept 27 - Oct 1) asking me about my order. My order has never been delivered. Tracking number takes me to a link requesting I check back for updates tomorrow. There are never any updates. The email listed on the confirmation email keeps bouncing back help@redacted

I had 19 people to purchase bouble good popcorn 28 days ago. As of today's date the customers haven't received their popcorn. More importantly, when I try to contact you via the telephone I can bairley hear the recipient and he or she just hangs up. This is considered inappropriate behavior when I have given seven hundred dollars worth of business to your company. As such, I can be reached at (410) 889-0556, and I expect to hear from you today by 3:00pm or I will discourage other organizations not to patronize your company.

I placed an order and have not received it yet my phone number is 601 8078098

Placed order months ago was charged $53.00 and just today recieved part of order. When may I recieve the balance of order.

Hello I really need to speak with a person about popcorn orders that were placed April 29- May 3. I know that a lot of fundraisers have been done but seems like it is taking a lot longer. Please give me some type of response so that I can let people know that bought popcorn or sold popcorn. Thank you Tracy Brown

I haven't received my order. Other members in my household received their order. What is the status of my order. IC2104291818006-2318. I placed this order on April 29, 2020.

I placed an order and never received my popcorn. Spoke with a rep. on June 1st and he was just as confused as I was as to why my order had still not shipped. He assured me he was going to pull the order right then to make sure it was shipped out that day. It's June 8th and still not popcorn. Contacting someone by phone has been unsuccessful. What is going on with my order?

I ordered Popcorn on April 4th, received it on June 5th and was missing a order. It's Easy Peasy Caramel Cheesy Signature Jar, paided with Credit Card when will my order arrive?

I ordered popcorn on March 27, 2021 and to-date have not received my order. I spent $48.00 to support a fund rising effort, this reflect very bad on the organization and will make it hard to raise money for their organization. Please resolve one way or another. Cresswell

Ordered popcorn back in April and still haven’t received my order

AP2103151715222-8416 I ordered Popcorn on March 15th. More than 7 weeks later, still no delivery. Please send my popcorn or refund my money!

I ordered popcorn on 3/16/21 and have not received yet. My order # is CM21031621112281843. I have been trying to call but to no avail. Please respond to my request

I have not received an email conformation or any tracking information regarding my order. It was placed on April 4, 2021. I spent $31.95 it was taken out of my bank account on 4/4/2021. I hope I can resolve this matter. This company was recommended by a friend. Not sure if I will recommend this company. Communication between customers needs improvement. I am not willing to pay another company to get my order resolved. Bad business.

My customer, Mary Smiley didn't get her popcorn. Ups left her a note saying she owed over $2.00. She paid $31.95 for popcorn. She has not been able to contact them. Her address is 18000 S W 104th Ave Miami, FL 33157. If you need more info, please email or text me at 904 501 9440. Thank you, Rosetta James

Hello I received one box of pop corn today. I ordered server salad could you check my order please?

I have not received popcorn ordered the week ending 2/12.