Contact iRun Couch to Runner Run 5k Support
Company Name: HIIT Apps Sp. z o.o.
About: Want to run a 5K but don’t know where to begin?
iRun is your starting line:
The app’s personalized workouts will have you off to the races in eight weeks
tops.
iRun creates a personalized training plan based on your experience—just
answer a few questions about your workout history and the app will take it from
there.
iRun Couch to Runner Run 5k Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Couch to 5K Website
Privacy Policy: http://www.activenetwork.com/information/privacy-policy
Developer: ACTIVE Network, LLC
Privacy & Terms:
https://docs.google.com/document/d/1yhcIyy7fbt1F-4xl3dx3zn39wkjKFY3hkHV-WmTsw6c
3 Most reported problems 😔💔
App pauses workout
by REK_Becca
App pauses the workout while you’re running and walking. Really disappointing.
I have an Apple Watch and there’s no way to tie the app to the watch. First time out on my run, I was pushing my daughters stroller, so I put my phone in the holder of the stroller. It kept pausing the workout. I tried locking the screen and it would still pause the workout even though I didn’t touch it and it was locked. It would only work if I was holding the phone. This does not workout well while also trying to push a jogging stroller.
Lacking features
by Microwaved Salmon
Although the general product works satisfactorily, the premium version, for a quite expensive price (especially compared to competitors) lacks many important features. The inability to customize your workout plan after you have selected the difficulty options when you download the app is frustrating, especially when you cannot skip workouts that are too easy or jump to workouts later in the program that challenge you more (all of my workouts have been). Also, more options regarding the voice used for running would be nice, such as the ability to change how the voice speaks over your music or gives halfway/10 second warnings (I personally like these features)
Too difficult
by Rennencd
This is DEFINITELY not a couch to 5K. More like a “I’ve run before and trying to get back into it to 5K”. The second workout is alternating 2 min walking and 2 minutes running. If you’ve been sitting on the couch for 10 years, there’s no way you can run for 2 minutes straight. And there is no “jog”. It’s walk or run. I don’t like how the countdown is every 24 hours…..I always have to skip the countdown because I workout at the same time everyday. I love the idea of the app but I feel like it should have a different name because it’s definitely NOT for new runners
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