I have used your software since the beginning. I now use your app on my IPAD. The last update has had my first ever problems. I use a numerical code to enter CitizensBankTrustCompany , works great, when CitizensBankTrustCompany comes up the dashboard appears and i touch the view accounts under the dashboard and it brings up all accounts on the left top of the screen, that is normal. So i can select an account to pay bills, see transaction, make a transfer BUT the options on the left side of the screen do not appear on the screen. Options such as Transfer, Pay Bills, and so on. The left side of the screen is empty, just a black screen. If I try to sign out of CitizensBankTrustCompany the screen remains blank so I can’t sign out . I hope closing CitizensBankTrustCompany signs me out, but i do not like to close CitizensBankTrustCompany without signing out first.
I have the latest IPAD software version on my IPad.
As i said i have used the software since it began without ANY problems until now. I also use other banks software and yours has always been the top app for easy use. I was working in Rochester NY managing a Computer Center when the software was first released and one of the banks VP’s called me to ask if I would be one of the first long distance users. I said of course. That was in the 90’s. I have Never had a problem one. So please come up with a fix. Have a Fantastic Day.
Thanks
