Contact LumoGo

Contact LumoGo Support


Company Name:

About: Lumo is a 100% electric fleet of trains, running between London King’s Cross
and Edinburgh Waverley, providing regular, cost effective, sustainable travel as
an alternative to flying and just as time effective. Use the LumoGo app to plan
your next journey and book train tickets with ease.


 
  2026-03-16

LumoGo Customer Service 💢

Hard-to-find customer service info can be a red flag. Is LumoGo Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lumo



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Lumos TV Website

Privacy Policy: https://www.lumosnetworks.com/privacy-policy/

Developer: TiVo Platform Technologies LLC




Privacy & Terms:

https://www.lumo.co.uk



Can I trust LumoGo app?

Protect your data and wallet. We investigate the developer's website (Lumo.co.uk), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.1 out of 5

Just doesn’t work

2025-03-14

by UncleRobotnik

Why make your app not work on international phones unless they’re on WiFi?

My cell service works fine in the UK and your app just tells me to try again when I’m in the UK.

Absolute useless junk.

Can’t search for stations

2025-03-15

by Jdjfirbdidjrnr138384959

App doesn’t let you search for trains.

Useless

2025-03-16

by Ozgurs

App doesn’t work outside of UK, it also doesn’t work within UK while using esim. What a joke!




Have a Problem with LumoGo? Report Issue




Why should I report an Issue with LumoGo?

  1. Pulling issues faced by users like you is a good way to draw attention of LumoGo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LumoGo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LumoGo.


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