Contact Serializd

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  2026-04-16

Serializd Customer Service 💢

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Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Serializd Website

Privacy Policy: https://docs.google.com/document/d/1AYDNx92H7fmzB1_9gTNzGS0oGUGHM9T-L4YCOdYFbWE/edit?usp=sharing

Developer: Serializd





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3 Most reported problems 😔💔

4.5 out of 5

Really annoyed. Pick a different app.

2025-01-02

by Peach452

First of all, I switched over to this app from tvtime and manually logged all the shows I had in my watchlist. The i stupidly deleted my tv time account without double checking to make sure that everything was set. Now I’m missing 100+ shows from my watchlist because Serializd never put them in the list. I tested it a few times with a certain show and kept clicking “watchlist” but then when I clicked on my watchlist the show wouldn’t be there. I’m so upset and disappointed. A lot of my watchlist is now gone. On top of this, I really hate that there’s no page where I can see all the shows/seasons/episodes I’ve hearted. Also the app closes out when after I’ve liked, rated, or logged 10 things. Seems like it can’t handle heavy lifting. Poor excuse for an app and total Letterboxd wannabe, don’t waste your time.

Amateurish and Bad, Nothing Like The Site

2025-01-03

by LoomingMadness

Terrible app as of September 2023. It’s not optimized for iPad and forces you to use tiny internal keyboard, it lacks most of the website’s functionality, it’s slow, and it seems to run into errors in doing most things. It doesn’t even display its icon correctly, making me worry it’s some sketchy spoofed knockoff that wasn’t made by the people who made the site. Serializd in site form isn’t bad— very similar to Letterboxd— but I found the app immediately unusable. Maybe if it’s legit it will improve in time.

Potential to be great

2025-01-04

by Mkheth_V2

Title.
- This app desperately needs a way to like reviews easier; add a like button on someone’s diary list and/or allow us to swipe through someone’s reviews so I don’t have to tap and open every single individual review.
- Add the release date to the log page so you can see when the episode came out while making your review.
- Allow us to swipe through episodes so I don’t have to waste time tapping on so many buttons just to log a show.
- add a “skipped” button for episodes as well as seasons.
- A lot of the genre tabs just give you an error or repeat the same 20 shows endlessly.
- Duplicate shows for lesser known properties cannibalize ratings.
- Some shows just aren’t on here or are difficult to find if they’re not English or Korean.
- More options for banners on different sections of your profile would be nice.

- The ability to choose your own posters is absolutely phenomenal, it’s why I'm still on this app instead of finding another. If you’re going to move to paid at least grandfather in this option for people already using the app. 🙇
- Being able to create your own lists is great too.
- Your stats page, the “paused”, “skipped”, “dropped” options are great, along with your “favorite shows”, and “currently watching” sections on your profile. Maybe add 1 more slot for favorite shows? IDRC about that but it’d be nice.
- The UI aside from what Ive already said is pretty great too.




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Why should I report an Issue with Serializd?

  1. Pulling issues faced by users like you is a good way to draw attention of Serializd to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Serializd customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Serializd.


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