Aspen LiDA Reviews

Aspen LiDA Reviews

Published by on 2024-09-18

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Overall Customer Experience 😎


👿🤬😠 Negative experience
80.2%

😎👌🔥 Positive experience
15.9%

🙄💅🫥 Neutral
3.8%

~ from Justuseapp.com NLP analysis of 50 combined software reviews.



Read 19 Customer Service Reviews 👿🤬😡😠💢😤

2.1 out of 5

Useless

2023-11-12

Impossible to search. Glitchy and crashes all the time. Every time I try to place a book on hold it says bad request and doesn’t work. Really wish my library was on Libby.

Libby is better

2024-06-10

I wish my public library would’ve gone with libby/overdrive instead

App No Longer Opens

2024-06-30

It used to open and was usable but not anymore. I’ve deleted AspenLiDA , reinstalled it, and still it doesn’t open. Well, when it used to work, it was good, a little slow to open, but otherwise functional and frequently used. I’d like to get back to using AspenLiDA instead of logging into my account via a URL. Any help on how to fix AspenLiDA problem?

Cannot place holds

2024-06-30

Is there such a monopoly on library software systems that they don’t have to put out a quality app for patrons to manage their accounts? AspenLiDA is extremely slow, spits out the same factoids at every open (honestly not a dealbreaker, but I’ve read about the oldest library approximately one million times), and most recently (but for months at this point) AspenLiDA has been rendered useless by its incessant request to “enable notifications”. It doesn’t matter if notifications are turned on or off, you cannot get past this screen to put anything on hold. Yes, I can go to the library’s website, which I assume is powered by the same software that runs AspenLiDA . It is usable but just as clunky.

Not user friendly

2024-06-30

My library just recently started using AspenLiDA so I downloaded it. I hate it. It’s nice to be able to see if a book is available at my local Library and be able to place a hold, but searching for a book or browsing different genres/topics is impossible. You have to know exactly the title of the book you are looking for. The genres available to search are extremely general Like “Fiction”, “non fiction”, and you have to scroll through all the books like looking for a Netflix movie. That’s how it’s set up. Do they not realize how many books a library has?? There is no way to search for say…Science or Ornithology. I wish Libby handled all the books. The Libby app is pretty much perfect. Dear Developers, look at the Libby app…learn it….take inspiration from it.

Not happy

2024-06-10

AspenLiDA does not retain my account data. I have to find my library and enter I’d and pass code every time.

Unable to find correct location

2024-06-10

On android and iOS AspenLiDA can’t find my library using my location and the searching doesn’t return it either.

The worst

2024-06-10

This is the worst!!!😤 It alway crashes!! Do NOT recommend

Doesn’t work

2024-06-10

Doesn’t ever load past logo screen, useless

super buggy

2024-06-10

crashes all the time I can’t even use it

Doesn’t function

2024-06-10

AspenLiDA spins and spins and never loads. Have deleted & reinstalled twice. Same non-functionality.

Does Not Function Properly

2024-06-30

Tells me I’ve successfully checked out an ebook and that it will be in the “checked out titles” section however nothing shows up.

Doesn’t work

2024-06-10

When placing holds it prompts for a volume title which it appears that AspenLiDA should already know. It then just spins and never completes the holds.

Super buggy

2024-06-10

My library started using AspenLiDA , at first it worked out ok. There was an update and afterwards AspenLiDA crashes all the time.

App crashes

2024-09-23

When I click AspenLiDA it immediately crashes so I am not able to use it.

Refuses to open!

2024-09-25

I love the connection to my library system but if it won’t open it is useless!

Load time

2024-09-23

AspenLiDA does what it needs to do however the load time when opening AspenLiDA is very slow. Based on the loading time for opening AspenLiDA , 3 stars.

Works great!

2024-05-25

I really appreciate how easy AspenLiDA is to navigate. I can create lists and see where books are at my local library. I can place books on hold and renew them immediately, which I LOVE.
There is something I would like to see that would turn my 4 stars into a 5 star. When I place a book on hold, I would really like to know where my place in line is. For example, am I next to receive the book or are there 12 people in front of me?
Just some thoughts!

App does not load categories

2024-09-20

App does not load categories



Is Aspen LiDA Safe? 🤗🙏


No. Aspen LiDA does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 50 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for Aspen LiDA Is 16.6/100.


Is Aspen LiDA Legit? 💯


No. Aspen LiDA does not seem legit based on our analysis. This conclusion was arrived at by running over 50 Aspen LiDA User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Aspen LiDA Is 20.6/100..


Is Aspen LiDA not working? 🚨


Aspen LiDA works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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