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by Melissa_222222222222

I have sold past dated tickets without any issues before, but I sold a past dated ticket to someone, who wanted to scam me out of my ticket by requesting a refund even though he used my orchestra ticket to watch a great Broadway show for 1/4 of the box office price. Anyone who knows anything about theatre knows that when you past date your original ticket, the box office gives you a comp ticket for that day, which I sold for less than the original price I paid and was 1/4 the box office price for that orchestra ticket. The buyer complained for no reason and the app suspended me without even checking the details with me. They also falsely claimed that I have never posted proof of purchase, which is absolutely not true, and when I asked to see examples of that and I would send evidence of my original proof of purchase, they just ignored me. It’s also been over a week and I still haven’t received the money from my ticket sale. I’ve reported them to the Better Business Bureau for holding my money and also for lying to me and not showing me examples of how I violated their terms when I have always sold my tickets for much less than regular box office prices. I also asked them what should I do to sell a past dated ticket since they had an issue with that and they wouldn’t respond. This is the worst customer service I ever experienced and to blatantly lie to me is infuriating.

by Aaronsee12334

The idea of this app is amazing! I’ve recommended it to a ton of friends. However, lately when I receive notifications, tickets are almost always sold even if I tap on them right away. I just received a notification at 2:04am EST, tapped it immediately, and it’s been sold. Maybe someone actually snagged the ticket, but something tells me there is a delay in pushing notifications to all users. Would be happy to be proved wrong but right now it’s been pretty frustrating.

by PGAzoo

I loved this app and as a student on a budget I really appreciated the option of waiting until the very last minute to get a good deal on tickets that would have otherwise gone to waste. The lowest price that I was mainly allowed to drop to was $30. Yet, now there seems to be an option for sellers to set the lowest they’re willing to go from the start which reduces buyers’ negotiating power. Please fix this and let us bargain! That was part of the magic for this app.