Edenraid app not working? crashes or has problems?

Edenraid Status

Last Updated on 2023-10-13 by LiveHappier

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Common Edenraid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Edenraid app on iOS and Android devices. Solve all Edenraid app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Edenraid iPhone Issues and Solutions

Edenraid iOS app crashes, not working, errors
Edenraid iOS app network issues
Edenraid on iOS has black/white screen

Edenraid Android App Issues and Solutions

Edenraid has errors/crashing/not working
Edenraid server network connectivity issues
Edenraid has black screen

Edenraid iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Edenraid app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Edenraid app crashes or not working on Iphone (iOS):

Close and restart the Edenraid app on iPhone
Update Edenraid app to the Latest Version for iOS
Uninstall and reinstall Edenraid iPhone app
Update your iPhone to the latest iOS version

Fix Edenraid on iPhone unable to connect to server/internet connection issues::

To resolve Edenraid network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Edenraid black/white screen (blank screen) on iPhone:

Follow the Edenraid iOS app troubleshooting guide Here →

Edenraid Android App Issues and Solutions

Fix Edenraid not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Edenraid app issues:

Force Stop the Edenraid App
1. On android, goto "Settings" » click Edenraid app. » click "Force Stop".

Update Edenraid to the latest version on PlayStore

Clear Edenraid App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Edenraid app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Edenraid.

Fix Edenraid unable to contact server/ Edenraid internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Edenraid » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Edenraid » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Edenraid on android.

Solve Edenraid black/white screens issue on Android:

Follow the Edenraid android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LiveHappier, developers of Edenraid.

About this app

The principle is simple: join or create a team of the this app challenge and support the actions of the NGO Médecins Sans Frontières thanks to your kilometers traveled. Live fun and collaborative experiences through walking, running, cycling, magic powers, quiz... Earn points for your team through your running, cycling and walking activities. Whether you are a Sunday sportsman, athlete, sedentary, join this app and move at home and in business. Distribute your boosts to motivate your teammates. Note: the application can use your location, even when it is in the background which can shorten the battery life. this app uses HealthKit to export your this app activities to the Health app and to read biometric data.