Craftsy Reviews

Craftsy Reviews

Published by on 2023-07-25

🏷️ About: Craftsy is an online platform that provides a community for makers to connect with each other and learn new skills. The platform offers expert instruction on a variety of crafts, including quilting, sewing, knitting, crotchet, baking, cooking, cake decorating, and more. With step-by-step video instruction, downloadable patterns, and recipes, Craftsy empowers its members to turn their ideas into projects they can be proud of.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
47.6%

👿🤬😠 Negative experience
38.9%

🙄💅🫥 Neutral
13.6%

~ from Justuseapp.com NLP analysis of 237 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Excellent service

- Variety of hobbies to learn

- High expertise of instructors

- Quality of videos is great

- Easy to use and save classes

- Always something new to learn and explore



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

1.9 out of 5

Very disappointing

2022-05-21

I had the old app, paid for a class to knit my first sweater by Caddie Ledbetter. With this new app, it won’t accept my sign in information, I can’t change my password because it doesn’t recognize my email that I know is right, and I now have no access to that sweater pattern. Very bad for this app! The older version was much easier to use, but I cannot access that pattern there either!! I’m in the middle of knitting a vest using that same pattern by memory. I need finishing instructions for the neckline and placement of sleeve area. What to do?

Used to be free for most classes!

2022-06-22

Years ago I downloaded Craftsy and added to ‘my stuff’ many classes and patterns that I was looking forward to using once I retired. When I went to open my account, I discovered everything was gone and now I must pay to access the classes. I was really looking forward to using these classes. I had already downloaded these classes when they were free; I should have been ‘grandfathered’ in. I won’t pay to use Craftsy and will be deleting it.

Download Issues

2022-07-23

Internet connection seems to be required to maintain a login which defeats the purpose of being able to download and view classes when offline. I have downloaded the same class more than once to view later as I don’t have a connection unless I find a hotspot. Each time after getting home and ready to view the class discovered it had logged me out and deleted my downloads as they were gone when I got logged back on.

Very disappointing

2022-08-24

I have been a member of this app, then Bluprint, then this app (again) for MANY years (long enough to purchase over 200 classes) and I absolutely LOVE the platform.
Unfortunately, this is the most disappointing and utterly useless app they have ever created. I cannot play class videos nor will it allow me to download videos. Both the original this app and Bluprint apps worked just fine. This one is simply heartbreakingly disappointing.

Needs a lot of work

2022-09-25

So far, I’m not impressed. I downloaded a bunch of my classes to view offline, but today when I went to view them there’s nothing there and I’m unable to navigate offline. I was waiting for Craftsy before I decided to commit to the TN Mktg version of this app since I’ve been with this app/Bluprint for quite some time. I’m hesitant to buy in until whatever glitch is not allowing me to view offline is fixed.

Useless

2022-10-26

I have been accumulating classes over years in several categories. The classes are great, but Craftsy provides no option to organize or even search my own classes. Huge waste of time - I’m deleting Craftsy - back to my browser where I can do those things.

Useless

2022-11-27

I have been in contact with the company for over a month about the same issues I have been having. Craftsy won’t download the classes at all it keeps saying failed and that’s under download. They can’t tell me how to correct it nor do they know how themselves. I have been a premium member for years and I enjoyed the first app they had compared to this one. In the first app you could watch the videos with downloading them. Craftsy is useless and a waste of space because all the workers can do is send you a picture of a step by step of the stuff you already know.

Huge disappointment

2022-12-28

I have a premium membership & was delighted to see Craftsy until I tried to use it. It will not allow me to view any content unless I purchase a class, or pay $7.99 a month in addition to the $79 I already paid for a year of premium membership which is supposed to allow me to watch all content.

App stopped working

2023-01-29

I kept up to date uninstalled and reinstalled and still won’t load it was working and now it’s not tried logging into my account on site and can’t log in. I have free one year membership threw T-Mobile.

App is pointless

2023-03-02

I have many purchased classes from this app and have had a membership since the beginning. Craftsy is pointless since you have to download the lessons to view them. Just go onto their website to view the classes. The most frustrating aspect is that, after contacting support, I received no worthwhile help. One person explained how to download a class, which was NOT the question. After that, nothing. Just use the website!

buggy app

2023-03-31

lets me download purchases and they look like they are there until app is logged out. after logging back in they are all gone again. dont always jhave access to internet and not being able to KEEP the downloads in Craftsy is very problematic.

on another note Craftsy doesnt open to login screen. have to search and find to login.

not very user friendly

Needs to be debugged

2023-05-02

Craftsy is not ready for prime time. Some of my purchased classes in My Stuff get error messages when I access them.

Downloads of classes are very flaky. Sometimes segments not downloaded show up as downloaded and other times tapping on the download button does not initiate a download. Also, downloads are very slow.

When the bugs are improved, I will re-rate the application.

Too expensive

2023-06-02

I downloaded it and thought I could watch how to videos but you can only watch them if you subscribe at a fee if $8.00 Per month. No thanks. Just wish you were different than everyone else. It’s easy to search what I want and watch a free video on it which helps when you are financially strapped

Very nice but need overhead camera

2023-07-04

I am enjoying several segments on knitting and sewing at present. The teachers are clearly experienced and great guides (Magic Loop Knitting is very good indeed). However there are brief spots in various videos that would benefit greatly from an overhead camera angle as we are seeing details from table level on a slant. I am able to follow the instructors but find it a bit annoying that I cannot see very distinctly the particular details. As I said, mostly the videos are quite good and you can definitely learn from them.

Woo hoo! The app is here!

2023-08-04

I’ve been following this app for years and I’m excited I can now watch all my favorite classes on Craftsy .

Great variety of content!

2023-09-05

I really enjoy the amount of content across Craftsy . Excellent videos to keep me engaged. There is always something new to learn and explore. Great job!

Great site

2023-10-07

I loved the variety of learning videos that all my family members could use

Amazing!!

2023-11-07

I love quilting! My granddaughter has found an interest in quilting! This is so helpful and we are having such fun learning how to quilt its so easy and fun when you have these amazing teachers!!

Very Helpful App, lots of Interesting Classes!

2023-12-09

I love this app! So nice to be able to watch gardening and weaving classes on my phone. It’s very easy to use and save classes for watching later. Please provide even more weaving classes!

Great source of hobby help

2024-01-09

Excellent service. Nice that you can learn in a variety of hobbies. The expertise of instructors seems to be very high and the quality of the videos is great. They seem to be working on the downloading of PDF supplements, so that will be nice to have in Craftsy .

App won’t load videos

2024-12-17

I love this app but Craftsy isn’t working. I contacted support and got a generic answer. I will update my review if it actually starts working,

Sharin Mascarenhas
2022-06-13

Please cancel my subscription and refund my money as I did not confirm the yearly membership. Thank you

Wuraola
2022-06-09

I want to unsubsribe from my premium account as I am unable to make such commitment at the moment. Thanks.



Is Craftsy Safe? 🤗🙏


Yes. Craftsy is very safe to use. This is based on our NLP (Natural language processing) analysis of over 237 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for Craftsy Is 55.0/100.


Is Craftsy Legit? 💯


Yes. Craftsy is a totally legit app. This conclusion was arrived at by running over 237 Craftsy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Craftsy Is 70.7/100..


Is Craftsy not working? 🚨


Craftsy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Premium Yearly $97.00
Premium Yearly $112.99
Premium Monthly Subscription $7.99
Premium Yearly $112.99
Premium Monthly Subscription $8.99
TVOD Tier40 - 75% Off $9.99
TVOD Tier40 - 50% Off $19.99
Premium Monthly Subscription $11.00
Premium Monthly Subscription $10.00
Premium Yearly $97.00


How was your experience with Craftsy? Post a Review




Features

- Expert instruction on a variety of crafts

- Step-by-step video instruction

- Downloadable patterns and recipes

- Community of like-minded makers

- Opportunities to connect with other members and share ideas

- Instruction for all skill levels, from beginners to advanced

- Accessible from anywhere with an internet connection

- Empowering members to turn their ideas into projects they can be proud of.

  Customer Service/Support
Developer:
TN Marketing

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