CERCUS app not working? crashes or has problems?

CERCUS Status

Last Updated on 2023-12-27 by Cercus, LLC

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Common CERCUS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CERCUS app on iOS and Android devices. Solve all CERCUS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CERCUS iPhone Issues and Solutions

CERCUS iOS app crashes, not working, errors
CERCUS iOS app network issues
CERCUS on iOS has black/white screen

CERCUS Android App Issues and Solutions

CERCUS has errors/crashing/not working
CERCUS server network connectivity issues
CERCUS has black screen

CERCUS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CERCUS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CERCUS app crashes or not working on Iphone (iOS):

Close and restart the CERCUS app on iPhone
Update CERCUS app to the Latest Version for iOS
Uninstall and reinstall CERCUS iPhone app
Update your iPhone to the latest iOS version

Fix CERCUS on iPhone unable to connect to server/internet connection issues::

To resolve CERCUS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CERCUS black/white screen (blank screen) on iPhone:

Follow the CERCUS iOS app troubleshooting guide Here →

CERCUS Android App Issues and Solutions

Fix CERCUS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CERCUS app issues:

Force Stop the CERCUS App
1. On android, goto "Settings" » click CERCUS app. » click "Force Stop".

Update CERCUS to the latest version on PlayStore

Clear CERCUS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CERCUS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CERCUS.

Fix CERCUS unable to contact server/ CERCUS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CERCUS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CERCUS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CERCUS on android.

Solve CERCUS black/white screens issue on Android:

Follow the CERCUS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cercus, LLC, developers of CERCUS.

About this app

Connect with your favorite creatives from around the world! this app is here to showcase talents in all realms of art, from tattoos, to beats, to photography and to so much more! Cultivating a community of creatives and art enthusiasts, all while building a space to share our creativity, follow our friends and opportunities to learn from our inspirations.