Naraka+ app not working? crashes or has problems?

Naraka+ Status

Published by NETEASE INTERACTIVE ENTERTAINMENT PTE. LTD on 2023-08-01

Naraka+ is Naraka's companion app. Here you can catch up on the latest news on
the game, view battle stats and check where you stand on the leaderboards.

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Most reported problems

Reported Issues: 2 Comments

By Ryan Arradi 1 year ago

I see black screnns in my game

By Da'Taveon Edwards 2 years ago

I can not log into the application when i attempt to log in the app says that i have network connection issues i have uninstalled and reinstalled the application. This is the only app i have network issues with this is something on the naraka end and i can not fix the issue

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Common Naraka+ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Naraka+ app on iOS and Android devices. Solve all Naraka+ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Naraka+ iPhone Issues and Solutions

Naraka+ iOS app crashes, not working, errors
Naraka+ iOS app network issues
Naraka+ on iOS has black/white screen

Naraka+ Android App Issues and Solutions

Naraka+ has errors/crashing/not working
Naraka+ server network connectivity issues
Naraka+ has black screen

Naraka+ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Naraka+ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Naraka+ app crashes or not working on Iphone (iOS):

Close and restart the Naraka+ app on iPhone
Update Naraka+ app to the Latest Version for iOS
Uninstall and reinstall Naraka+ iPhone app
Update your iPhone to the latest iOS version

Fix Naraka+ on iPhone unable to connect to server/internet connection issues::

To resolve Naraka+ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Naraka+ black/white screen (blank screen) on iPhone:

Follow the Naraka+ iOS app troubleshooting guide Here →

Naraka+ Android App Issues and Solutions

Fix Naraka+ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Naraka+ app issues:

Force Stop the Naraka+ App
1. On android, goto "Settings" » click Naraka+ app. » click "Force Stop".

Update Naraka+ to the latest version on PlayStore

Clear Naraka+ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Naraka+ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Naraka+.

Fix Naraka+ unable to contact server/ Naraka+ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Naraka+ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Naraka+ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Naraka+ on android.

Solve Naraka+ black/white screens issue on Android:

Follow the Naraka+ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NETEASE INTERACTIVE ENTERTAINMENT PTE. LTD, developers of Naraka+.

92.31% Contact Match

Developer: Netease Games Global

E-Mail: [email protected]

Website: Visit Naraka+ Website

About this app

Here you can catch up on the latest news on the game, view battle stats and check where you stand on the leaderboards. Battle Stats—Analyze your historical data, see details from recent matches, and commonly-used weapons and heroes too. News—Stay up-to-date on all the breaking news, game announcements, strategy guides and more. Give yourself a competitive edge to help you reach Asura Rank that much sooner! Rank—Check player rank info for the current season. Keep track of your rank anytime, anywhere. Find out about the latest goings-on in this app. this app+ is this app's companion app.