Hardee's app not working? crashes or has problems?

Hardee's Status


I have a problem with Hardee's

Are you having issues? Select the issue you are having below and provide feedback to Hardee's.



⚠️ Most reported problems ⚠️
Something else
36.4%

Not working
27.3%

Login
22.1%

Account
6.5%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
B
Brenda Aholt:

Receipt code won’t let it add to app

K
Kimberlie Turner:

Hardees app says password is wrong but won't let me reset it

L
Linda Ann Rodriguez:

My hardees app will not let me record my rewards points

📋 28 Reported Issues:

K
Kim Dean 2024-10-08

The app will not let me log in or allow me to reset my password. Very frustrating!!!! If it does not work, I go where the app works.

S
Samuel Gearhart 2024-04-23

I tried to order food and it wants me to select a location, and when I put the nearest location in, nothing is showing.

R
Robert H 2023-12-22

App won't allow me to login. Been this way for days. I tried reinstalling the App, clearing my phone cache and restarting my phone.

D
Donna R 2023-11-19

Hardees app won't install on my phone. States not compatible with my device

J
John Whitaker Young 2023-09-03

App doesn't load correctly Never offers menu Your IT guys okay?

J
John Cox 2023-08-19

The selected restaurant does not receive my order in a timely manner. This has happened twice.

C
Christopher Seabaugh 2023-04-12

Can't redeem my stars at all only let me one time.

K
Karen Chapman 2023-03-19

I forgot my password- I asked for new code and gave my email address-but it’s not coming through my email .

R
Ron 2023-03-08

Hardees app (using for first time) will not allow me to select a store to place my order…..it keeps defaulting to Jeffersonville Indiana. I’m in Frankfort Ky. I’m using an Apple 12 smart phone . Hardee’s app is too slow and clunky! Suggest you look at competitor’s sites for examples of easier and more smooth on-line transactions.

S
Shane Ruff 2023-02-26

I have over 900 *'s, and when applying for a 500 * reward to anything in my cart I get a "Whoops! Something went wrong, make sure you have eligible items in your cart" I've even deleted the app and reinstalled, but still dealing with the same issue. Please Help!

B
Brian Johnson 2023-02-24

I'm not able to use my reward points. Will not let me pull down drop box

N
NANCY L PETROS 2023-01-24

My app stopped working on my Samsung phone. I could only get a blank screen. I turned cell off and on and did an uninstall. Now it is telling me the app won't work on my device. This is poor service. Nancy Petros

D
Deborah McFarland 2022-12-18

I have a lot of points but have no way to redeem them. The app will not allow me to place an order of I am trying to redeem points.

G
Gary Holland 2022-12-13

Unable to redeem rewards in the app. Order Frisco burger then tried to add another redeeming my rewards but can't get message Unable to apply to this order.

G
Gary M. Jones 2022-12-09

Hardees app won't install on my phone. States not compatible with my device. App originally worked, then wouldn't open today. Uninstalled it and now Google Playstore says the app is not compatible. What gives?

R
Ricky Joseph 2022-11-24

why do i have rewards if i cannot use them ?i have tried to place a order and add a my rewards and it want let me but it will let me..so why do i have all these reward just sitting there ?

M
Marty 2022-11-13

Hardees app won't install on my phone. States not compatible with my device, even I had it before on same device.

E
Eddie Johnson 2022-10-26

I have had multiple issues since the update. A couple days ago, I ordered a breakfast platter with points; but it froze on Place Order. I tried multiple times and rebooted the phone. Nothing. Now,it shows that order as Complete even though I was never able to complete the order and get a text with the link for when I arrived. Today, I tried to place an order for onion rings and a free small fry (via Redeem). I entered my credit card number for the onion rings and tried to Place Order. Once again, it wouldn't let me. I tried several times and even tried starting the order over but had the same result. This is very frustrating!!

D
Dori Exline 2022-09-30

There are only 2 items available on the app menu. A chicken biscuit and a Frisco breakfast sandwich after I updated the app. I tried different Hardee's locations in my area and got the same thing.

D
Dori Exline 2022-09-30

There are only 2 items available on the app menu. A chicken biscuit and a Frisco breakfast sandwich after I updated the app. I tried different Hardee's locations in my area and got the same thing.

J
Jerry Carroll 2022-09-18

I have been having issues with trying to get to the rewards for my purchase. I also have been having issues with getting to the site before I make a purchase.

L
Landon 2022-08-21

At checkout, the place order button won’t appear even when all the information that is required is filled in. Not allowing me to order at all.

J
Jack 2022-08-15

The place order button does not appear at checkout. All my information is in and correct but the button appears for a split second, then the app bugs out and I can’t order.

V
Valerie Walling 2022-07-13

A legal note: do not sell my personal information. Now, I have all of these points and can’t get the app.to redeem my points for the “free item.” Is this fraudulent?

B
Beverly S Cannon 2022-06-25

There’s nowhere to check in on my app. I can order & the restaurant gets it, but I don’t get a text or email with a link to check in so they can make it before I get there. Every time an employee tells me ‘you should have checked in so we could already have it done for you’ I’m about to stop using the app because of this. The employee says I should get an email or text with a link.

D
Dennis 2022-06-22

Can’t use code from receipt to get stars. Have tried everything multiple times. Reset phone. Deleted app and reinstalled. iOS is up to date.

G
Gail Davis 2022-05-06

I'm not sure if the order went through. There was nothing saying it went through. I guess I'll find out when I pick up

G
Gail Davis 2022-05-06

I was unable to redeem my stars for a burger even though I had a combo in the cart

Showing 1-28 of 28 reported issues:

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E-Mail: ordering@hardees.com

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Developer: CKE Restaurants




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