Hardee's Status
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19 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
Won’t show on my screen
cannot log on, tried to reset password and still cannot get in,. losing stars !!!! Im going to McDof
App only loads white screen. Goes nowhere
App won't accept my star rewards
Receipt code won’t let it add to app
Hardees app says password is wrong but won't let me reset it
My hardees app will not let me record my rewards points
📋 31 Reported Issues:
Keep losing rewards
were sorry youve reached your earn limit for today
For the last three days have not been able to log in, it keeps giving an error code. I have tried both the app and the website.
The app will not let me log in or allow me to reset my password. Very frustrating!!!! If it does not work, I go where the app works.
I tried to order food and it wants me to select a location, and when I put the nearest location in, nothing is showing.
App won't allow me to login. Been this way for days. I tried reinstalling the App, clearing my phone cache and restarting my phone.
Hardees app won't install on my phone. States not compatible with my device
App doesn't load correctly Never offers menu Your IT guys okay?
The selected restaurant does not receive my order in a timely manner. This has happened twice.
Can't redeem my stars at all only let me one time.
I forgot my password- I asked for new code and gave my email address-but it’s not coming through my email .
Hardees app (using for first time) will not allow me to select a store to place my order…..it keeps defaulting to Jeffersonville Indiana. I’m in Frankfort Ky. I’m using an Apple 12 smart phone . Hardee’s app is too slow and clunky! Suggest you look at competitor’s sites for examples of easier and more smooth on-line transactions.
I have over 900 *'s, and when applying for a 500 * reward to anything in my cart I get a "Whoops! Something went wrong, make sure you have eligible items in your cart" I've even deleted the app and reinstalled, but still dealing with the same issue. Please Help!
I'm not able to use my reward points. Will not let me pull down drop box
My app stopped working on my Samsung phone. I could only get a blank screen. I turned cell off and on and did an uninstall. Now it is telling me the app won't work on my device. This is poor service. Nancy Petros
I have a lot of points but have no way to redeem them. The app will not allow me to place an order of I am trying to redeem points.
Unable to redeem rewards in the app. Order Frisco burger then tried to add another redeeming my rewards but can't get message Unable to apply to this order.
Hardees app won't install on my phone. States not compatible with my device. App originally worked, then wouldn't open today. Uninstalled it and now Google Playstore says the app is not compatible. What gives?
why do i have rewards if i cannot use them ?i have tried to place a order and add a my rewards and it want let me but it will let me..so why do i have all these reward just sitting there ?
Hardees app won't install on my phone. States not compatible with my device, even I had it before on same device.
I have had multiple issues since the update. A couple days ago, I ordered a breakfast platter with points; but it froze on Place Order. I tried multiple times and rebooted the phone. Nothing. Now,it shows that order as Complete even though I was never able to complete the order and get a text with the link for when I arrived. Today, I tried to place an order for onion rings and a free small fry (via Redeem). I entered my credit card number for the onion rings and tried to Place Order. Once again, it wouldn't let me. I tried several times and even tried starting the order over but had the same result. This is very frustrating!!
There are only 2 items available on the app menu. A chicken biscuit and a Frisco breakfast sandwich after I updated the app. I tried different Hardee's locations in my area and got the same thing.
There are only 2 items available on the app menu. A chicken biscuit and a Frisco breakfast sandwich after I updated the app. I tried different Hardee's locations in my area and got the same thing.
I have been having issues with trying to get to the rewards for my purchase. I also have been having issues with getting to the site before I make a purchase.
At checkout, the place order button won’t appear even when all the information that is required is filled in. Not allowing me to order at all.
The place order button does not appear at checkout. All my information is in and correct but the button appears for a split second, then the app bugs out and I can’t order.
A legal note: do not sell my personal information. Now, I have all of these points and can’t get the app.to redeem my points for the “free item.” Is this fraudulent?
There’s nowhere to check in on my app. I can order & the restaurant gets it, but I don’t get a text or email with a link to check in so they can make it before I get there. Every time an employee tells me ‘you should have checked in so we could already have it done for you’ I’m about to stop using the app because of this. The employee says I should get an email or text with a link.
Can’t use code from receipt to get stars. Have tried everything multiple times. Reset phone. Deleted app and reinstalled. iOS is up to date.
I'm not sure if the order went through. There was nothing saying it went through. I guess I'll find out when I pick up
I was unable to redeem my stars for a burger even though I had a combo in the cart
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E-Mail: [email protected]
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Developer: CKE Restaurants
‼️ Outages Happening Right Now
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May 28, 2026, 05:30 PMa iOS user from Amory, United States reported problems with Hardee's : Not working
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May 15, 2026, 08:20 PM
a iOS user from Middlesboro, United States reported problems with Hardee's : Login
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Mar 17, 2026, 01:22 PM
a Windows user from Greenwood, United States reported problems with Hardee's : Account
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Dec 10, 2025, 04:54 PM
a user from Birmingham, United States reported problems with Hardee's : Login
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Dec 10, 2025, 04:45 PM
a user from Birmingham, United States reported problems with Hardee's : Account
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Nov 18, 2025, 01:51 AM
a user from Nashville, United States reported problems with Hardee's : Not working
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Nov 15, 2025, 01:37 AM
a AndroidOS user from Atlanta, United States reported problems with Hardee's : Login
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Nov 14, 2025, 08:21 PM
a iOS user from Cedar Lake, United States reported problems with Hardee's : Connection
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Oct 29, 2025, 06:06 PM
a Windows user from Washington, United States reported problems with Hardee's : Login
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Oct 27, 2025, 05:35 PM
a iOS user from Charleston, United States reported problems with Hardee's : Connection
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