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⚠️ Most reported problems ⚠️

Login
35.0%

Not working
35.0%

Something else
18.1%

Account
4.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Hardee's Problems 😠👌🔥

- Stores not aware of app orders

- Unable to cancel orders through app

- Unavailable in other states

- Does not show coupons or deals until location is picked

  29 Reported Issues: 😵🆘🛟🚨📢

Linda Ann Rodriguez
2024-10-20

My hardees app will not let me record my rewards points

Kim Dean
2024-10-08

The app will not let me log in or allow me to reset my password. Very frustrating!!!! If it does not work, I go where the app works.

Samuel Gearhart
2024-04-23

I tried to order food and it wants me to select a location, and when I put the nearest location in, nothing is showing.

Robert H
2023-12-22

App won't allow me to login. Been this way for days. I tried reinstalling the App, clearing my phone cache and restarting my phone.

Donna R
2023-11-19

Hardees app won't install on my phone. States not compatible with my device

John Whitaker Young
2023-09-03

App doesn't load correctly Never offers menu Your IT guys okay?

John Cox
2023-08-19

The selected restaurant does not receive my order in a timely manner. This has happened twice.

Christopher Seabaugh
2023-04-12

Can't redeem my stars at all only let me one time.

Karen Chapman
2023-03-19

I forgot my password- I asked for new code and gave my email address-but it’s not coming through my email .

Ron
2023-03-08

Hardees app (using for first time) will not allow me to select a store to place my order…..it keeps defaulting to Jeffersonville Indiana. I’m in Frankfort Ky. I’m using an Apple 12 smart phone . Hardee’s app is too slow and clunky! Suggest you look at competitor’s sites for examples of easier and more smooth on-line transactions.

Shane Ruff
2023-02-26

I have over 900 *'s, and when applying for a 500 * reward to anything in my cart I get a "Whoops! Something went wrong, make sure you have eligible items in your cart" I've even deleted the app and reinstalled, but still dealing with the same issue. Please Help!

Brian Johnson
2023-02-24

I'm not able to use my reward points. Will not let me pull down drop box

NANCY L PETROS
2023-01-24

My app stopped working on my Samsung phone. I could only get a blank screen. I turned cell off and on and did an uninstall. Now it is telling me the app won't work on my device. This is poor service. Nancy Petros

Deborah McFarland
2022-12-18

I have a lot of points but have no way to redeem them. The app will not allow me to place an order of I am trying to redeem points.

Gary Holland
2022-12-13

Unable to redeem rewards in the app. Order Frisco burger then tried to add another redeeming my rewards but can't get message Unable to apply to this order.

Gary M. Jones
2022-12-09

Hardees app won't install on my phone. States not compatible with my device. App originally worked, then wouldn't open today. Uninstalled it and now Google Playstore says the app is not compatible. What gives?

Ricky Joseph
2022-11-24

why do i have rewards if i cannot use them ?i have tried to place a order and add a my rewards and it want let me but it will let me..so why do i have all these reward just sitting there ?

Marty
2022-11-13

Hardees app won't install on my phone. States not compatible with my device, even I had it before on same device.

Eddie Johnson
2022-10-26

I have had multiple issues since the update. A couple days ago, I ordered a breakfast platter with points; but it froze on Place Order. I tried multiple times and rebooted the phone. Nothing. Now,it shows that order as Complete even though I was never able to complete the order and get a text with the link for when I arrived. Today, I tried to place an order for onion rings and a free small fry (via Redeem). I entered my credit card number for the onion rings and tried to Place Order. Once again, it wouldn't let me. I tried several times and even tried starting the order over but had the same result. This is very frustrating!!

Dori Exline
2022-09-30

There are only 2 items available on the app menu. A chicken biscuit and a Frisco breakfast sandwich after I updated the app. I tried different Hardee's locations in my area and got the same thing.

Dori Exline
2022-09-30

There are only 2 items available on the app menu. A chicken biscuit and a Frisco breakfast sandwich after I updated the app. I tried different Hardee's locations in my area and got the same thing.

Jerry Carroll
2022-09-18

I have been having issues with trying to get to the rewards for my purchase. I also have been having issues with getting to the site before I make a purchase.

Landon
2022-08-21

At checkout, the place order button won’t appear even when all the information that is required is filled in. Not allowing me to order at all.

Jack
2022-08-15

The place order button does not appear at checkout. All my information is in and correct but the button appears for a split second, then the app bugs out and I can’t order.

Valerie Walling
2022-07-13

A legal note: do not sell my personal information. Now, I have all of these points and can’t get the app.to redeem my points for the “free item.” Is this fraudulent?

Beverly S Cannon
2022-06-25

There’s nowhere to check in on my app. I can order & the restaurant gets it, but I don’t get a text or email with a link to check in so they can make it before I get there. Every time an employee tells me ‘you should have checked in so we could already have it done for you’ I’m about to stop using the app because of this. The employee says I should get an email or text with a link.

Dennis
2022-06-22

Can’t use code from receipt to get stars. Have tried everything multiple times. Reset phone. Deleted app and reinstalled. iOS is up to date.

Gail Davis
2022-05-06

I'm not sure if the order went through. There was nothing saying it went through. I guess I'll find out when I pick up

Gail Davis
2022-05-06

I was unable to redeem my stars for a burger even though I had a combo in the cart

Showing 1-29 of 29

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CKE RESTAURANTS HOLDINGS, INC., developers of Hardee's.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Hardee’s Website

Privacy Policy: https://www.hardees.com/privacy-policy

Developer: CKE Restaurants




About this app

Whether you're craving our fluffy Made From ScratchTM Biscuits, an iconic Western Bacon Cheeseburger®, a charbroiled Third Pound 100% Angus beef burger, or even a tender and juicy Hand-Breaded Chicken Sandwich, we know how to satisfy your hunger.  Earn 10 Stars for every $1 spent and cash ‘em in for your favorites, like an Apple Turnover or Any Size Fountain Drink for 150 Stars, Hardee Breakfast Platter.  The Hardee’s App not only makes mobile ordering quick and easy — order ahead for takeout, drive thru, or delivery – it also rewards you with every purchase through My Rewards!  Or 5pc Hand-Breaded Chicken Tenders or Mushroom & Swiss Angus Burger for 500 Stars.  Hankering for Hardee’s breakfast, or in the mood for a juicy, charbroiled burger?  The Hardee's App lets you customize your order and check out quickly with a credit card or gift card.  My Rewards members also get exclusive access to special discounts and promotions in Hardees !  Any Size French Fries for 300 Stars.  Schedule a pick-up time or enable location services so we know when you’re nearby.  We’ll make sure your food is fresh and ready when you arrive.  If we could serve you burgers through your phone, we would, but this is the next best thing.  Plus, so many other mouthwatering options.  Get rewarded with every bite.  You gotta check it out for yourself – it’s a big deal! (See what we did there?