Simply Wound Care Status

Last Updated on 2024-08-19 by IMSX

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Common Simply Wound Care Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Simply Wound Care app on iOS and Android devices. Solve all Simply Wound Care app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Simply Wound Care iPhone Issues and Solutions

Simply Wound Care iOS app crashes, not working, errors
Simply Wound Care iOS app network issues
Simply Wound Care on iOS has black/white screen

Simply Wound Care Android App Issues and Solutions

Simply Wound Care has errors/crashing/not working
Simply Wound Care server network connectivity issues
Simply Wound Care has black screen

Simply Wound Care iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Simply Wound Care app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Simply Wound Care app crashes or not working on Iphone (iOS):

Close and restart the Simply Wound Care app on iPhone
Update Simply Wound Care app to the Latest Version for iOS
Uninstall and reinstall Simply Wound Care iPhone app
Update your iPhone to the latest iOS version

Fix Simply Wound Care on iPhone unable to connect to server/internet connection issues::

To resolve Simply Wound Care network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Simply Wound Care black/white screen (blank screen) on iPhone:

Follow the Simply Wound Care iOS app troubleshooting guide Here →

Simply Wound Care Android App Issues and Solutions

Fix Simply Wound Care not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Simply Wound Care app issues:

Force Stop the Simply Wound Care App
1. On android, goto "Settings" » click Simply Wound Care app. » click "Force Stop".

Update Simply Wound Care to the latest version on PlayStore

Clear Simply Wound Care App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Simply Wound Care app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Simply Wound Care.

Fix Simply Wound Care unable to contact server/ Simply Wound Care internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Simply Wound Care » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Simply Wound Care » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Simply Wound Care on android.

Solve Simply Wound Care black/white screens issue on Android:

Follow the Simply Wound Care android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IMSX, developers of Simply Wound Care.

About this app

You will find general information on HARTMANN products, application videos, as well as Wound Management resources. The Simply Wound Care app powered by HARTMANN will assist you in selecting the HARTMANN dressing that is most suited to treat your patient’s wound. You will also have access to the latest news and events related to Wound Management.