Contact LightCut Support
Published by Yue-Jie Innovations Science and Technology Co. , Ltd. on 2024-01-19 About: LightCut is an AI video editor with rich video templates and video effects that
helps you make stylish videos and vlogs easily. With AI video editing, you can
make awesome videos with just one tap.
How to Contact LightCut Customer Service/Support
Listed below are our top recommendations on how to get in contact with LightCut - AI Video Editor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LightCut - AI Video Editor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
16.67% Contact Match
Developer: VivaCut professional video editor
E-Mail: [email protected]
Website: Visit LightCut Website
Reported Issues: 4 Comments
By Peter Hucal
1 week agoLove the DJI products and Lightcut program for IPad. I have an issue that states not enough storage? I only have 2 videos I edited 4min and 3min approx. in 4K. My ipad has 135GB of storage. It mentions to clear app storage however I only have 2 projects and with many more to do as a real estate photographer and videographer, help asap please cell 705-626-0787
By Reelsandmore
IPAD VERSION TOO BUGGY
The iPad version is a poorly adapted version of the iPhone original. I can’t wait for it to work smoothly. There is a need for an excellent AI editor that also works for professionals that want to save time and this app has the potential to be the one. But professionals can’t put up with glitches and poorly designed interface, specially when the goal is to save time
By chitownflyboy
Never loads last 1%
The app is good and design in the templates are way better than in the DJI fly app. That’s where it will never load past 1% once the images/videos are selected. I have tried to reboot both the phone, and to no avail. Update: issues fixed with update. HOWEVER there should be a way to edit the text on the video template preset text. Most are corny at best but the layout/fonts are nice. So, for instance, let’s say, a preset was “flying in the sky”, we should be able to add/delete/edit that to say “…in the night sky” for example.
By BAG61
Too little documentation to new users
I am brand new to the video editing process. I am basing this review on my initial impressions as a newbie. I will revisit my rating as I become more familiar with the app. It’s very possible that I am the weak link in the process rather than Lightcut. So far, the documentation is, in my eyes, almost non-existent. I need clear labels and explanations for buttons, functions, and errors. The tutorial/guide won’t load for me. That got me off on the wrong foot from the start.
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