SOCU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Streator Onized Credit Union
3 Most reported problems 😔💔
Deposits
by J10211
There needs to be an option to view the check image before depositing
SOCU Review
by Brandon Benckendorf
Hello! To whom it may concern, I look forward to seeing Face ID returning to the app features. The confirmation process pertaining to external account confirmation takes a considerable amount of time, thought not unreasonable , and I would like to see account confirmation for Apple Pay features become more readily accessible, but I believe all associated parties do a very good job. Thank you for your time!
Really easy
by Joshua4673
Easy and straightforward to use very useful!
Have a Problem with SOCU Mobile Banking? Report Issue
Why should I report an Issue with SOCU Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of SOCU Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SOCU Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SOCU Mobile Banking.
