Contact BofA Point of Sale Support
Company Name: Bank of America
About: Now you can give your customers the payment experience they expect with Bank of
America’s Mobile Point of Sale Solution¹. Combined with our Mobile Card
Reader D135, the app is simple, secure and works virtually anywhere.
BofA Point of Sale Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BofA Point of Sale Website
Privacy Policy: https://www.bankofamerica.com/security-center/privacy-overview/
Developer: Bank of America
3 Most reported problems 😔💔
mediocre customer service
by Luiscentauro
It's been the worst experience I've ever had
About 5 months ago I was at a Bank of America headquarters and an agent introduced me to a Merchant service salesman offering me a point of sale, they told me that I was more than 15 years old with accounts in Bank of America, 3 credit cards and a business account, they also told me that the Company was almost 2 years old and that it would be good to work with them, they offered me their service although a little more
After almost 2 months of use (the system is mediocre) an agent calls me and tells me that my account is under supervision the name of the agent is Freddie, I already have a week with the account blocked in addition to feeling like a criminal, the agent told me that it would take 24 hours to unlock the account, more than 3 days have passed, more than $3,000 blocked, yesterday she told me that she would call, she didn't solve anything, I hope they'll pay me my money but in reality I won't do anything else with them
This is the only way I can complain.
Mediocre service
Warning: Stay away!
by Tito Pochikito
This is by far the worst Point Of Sale I know.
The user interface is very primitive and kinda useless as you can’t access all the information from past transactions. They have a horrible customer service, first the sales man trying to get me into signing up was pretty persuasive. Then after trying it out a few months, they marked my account for supposed fraudulent activity and on top of that won’t release the funds to me for the last sales I did. And then when I see no positive results and no one reaching out to me, I decide to call them to find out that they decided to terminate my account without notice and without releasing my funds. HORRIBLE.
Horrible software and customer system.
by Luong6769
The smaller square device is the main problem. From the beginning when receiving the 2 square devices, everyday in a 8hour business spam time it will act up 5-10 times a day delaying you 10 minutes every time rebooting the device and your phone to have it maybe working again. When trying to have customer support help you resolve it, they will say it’s you phone not them or their software, even when you tell them the same problem happens on both their device and amongst 3 different phone, they can’t help you. Stick with Square and not buy their devices.
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