Are you having issues? Select the issue you are having below and provide feedback to JustFit.
- App won't load
- Refuses to load anything but logo
- Unable to ask for help
- Gift box circling in the center and won't let users do anything else
- Not sure if it's a scam or not
- Charge not seen in accounts
Training session 4 won't start. Each time measure heart rate or just start training is selected and ad plays.
I have paid the annual subscription through apple app and I can’t get the program to recognize it
hi, for a while now ive been trying to use your app for working out. it’s great, but when i press “measure heart rate” it only leads me to varieties of ads, and it makes me not able to even start working out. This issue really frustrates me, and I hope you can fix this.
The app will no longer play the video example during the workout
Every time I try and work out it give me an add and then I click the X and it dosent let me work out.
Anytime I try to click measure heart rate or start training, the app gives me an add to but something. It will not let me o my workout and I lost my streak because of it.
I have recreated a new custom plan twice started on day one twice but they were different workouts and it is still not creating my new plan. Message to customize new plan with my last workout being the last of the finished plan. Also it doesn't unlock next day routines and I do the same day for about 3 days.
This is ridiculous. I see almost everyone has the same problem of asking for chair and lying down exercises. Then receiving almost completely undoable workouts because of health or flexibility problems. I’m in that same group so just cancel my membership and return my money for this not so “free” app if you have charged me for it.
The app will not show show my new workout plan days.
I have recreated a new custom plan twice started on day one twice but they were different workouts and it is still not creating my new plan. Message to customize new plan with my last workout being the last of the finished plan
I finished my 28 day program yesterday and customized my new 28 day plan. Did day 1 today, but every time I open the app it asks me to restart and customize my new plan
App is loading slowly
My app will not show everything that is offered i.e. examples of exercises my tracking progress,, or activity tracker
Keeps reseting back to Customize New Plan and the first workout
It’s not letting me go past day 4 without paying for something
I subscribed to the JustFit and after looking at day 1 exercise, I realize I won’t be able to do them. I am 80 years old and can’t do them. I canceled the subscription, will they cancel my charges?
It isn’t letting me do day 4 and making me get a discount to continue my FREE workouts 😡😡😡
I really like the app, but when I try to star day four, if just gives me ads for premium and won’t let me start!
I was going to do my day 4 workout but it wouldn’t let me workout it just kept giving me the ads for premium
I tried app for 3 days and canceled before trial was up! I was still charged! Please contact me ASAP for information about refund! I have read poor reviews that many people have had this same issue I honestly hope that my charges will refunded quickly and I don't need any legal action going forward!
I paid, I completed day 1 and tried to do day 2. Theres no start work out button to push so I cant do the work out with the timer and person doing the exercises. Why? I can see what I would be doing, but cant start it.
I was going to do my day 4 workout but it wouldn’t let me workout it just kept giving me the ads for premium
I am very heavy and still recovering from knee replacement surgery. When I registered I didn’t choose sitting or bed only I also chose floor but I’m hurting. Also I can’t kneel or sit in the floor because of my knee. Is there a way to adjust the app to go a step down or something? I like the app and even though I’m only a few days in I hated to delete it and start over. What can I do?
I had requested the laying down exercises. But instead received exercises I cannot do. I can't figure out how to change my workout. I have been fiddling with this for 17 days and just can't figure it out.
I signed up for free trial and then canceled. I was billed $74.89. I want a refund immediately!!!
I can’t physically do many of the exercises in my purchased routine. Can I change my program to the lazy exercise set please.
Just completed my first workout and the screen locked up once I was finished. How do I get it to unlock and continue the work outs moving forward.
My app won’t open. Just crashes. I paid and nothing?
App won’t open crashes is there a fix?
I paid for this app. I was charged. And just went to go use it and the app just won’t open!
Complete guide to troubleshoot JustFit app on iOS and Android devices. Solve all JustFit app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Enerjoy, developers of JustFit.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit JustFit Website
Privacy Policy: https://enerjoy.life/privacy-policy
Developer: ENERJOY PTE. LTD.
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