NEXT Status

Last Updated on 2024-10-15 by Next Force Technology, Inc.

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Common NEXT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NEXT app on iOS and Android devices. Solve all NEXT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NEXT iPhone Issues and Solutions

NEXT iOS app crashes, not working, errors
NEXT iOS app network issues
NEXT on iOS has black/white screen

NEXT Android App Issues and Solutions

NEXT has errors/crashing/not working
NEXT server network connectivity issues
NEXT has black screen

NEXT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NEXT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NEXT app crashes or not working on Iphone (iOS):

Close and restart the NEXT app on iPhone
Update NEXT app to the Latest Version for iOS
Uninstall and reinstall NEXT iPhone app
Update your iPhone to the latest iOS version

Fix NEXT on iPhone unable to connect to server/internet connection issues::

To resolve NEXT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NEXT black/white screen (blank screen) on iPhone:

Follow the NEXT iOS app troubleshooting guide Here →

NEXT Android App Issues and Solutions

Fix NEXT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NEXT app issues:

Force Stop the NEXT App
1. On android, goto "Settings" » click NEXT app. » click "Force Stop".

Update NEXT to the latest version on PlayStore

Clear NEXT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NEXT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NEXT.

Fix NEXT unable to contact server/ NEXT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NEXT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NEXT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NEXT on android.

Solve NEXT black/white screens issue on Android:

Follow the NEXT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Next Force Technology, Inc., developers of NEXT.

About this app

For crew: this app for Managers and Crew is your personal assistant balancing your work schedule with your life commitments. For managers: this app for Managers and Crew is your intelligent assistant making sure your crew members work their scheduled shifts. Then sit back and relax while we proactively update you on your work schedule for the coming week and promptly remind you about each upcoming shift. Verify your phone number and create a profile. It is easy to get started! We help you be at work on time and never miss a shift.