HealthBoxHR app not working? crashes or has problems?

HealthBoxHR Status

Last Updated on 2024-11-28 by MyHealthBox Ltd

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Common HealthBoxHR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HealthBoxHR app on iOS and Android devices. Solve all HealthBoxHR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HealthBoxHR iPhone Issues and Solutions

HealthBoxHR iOS app crashes, not working, errors
HealthBoxHR iOS app network issues
HealthBoxHR on iOS has black/white screen

HealthBoxHR Android App Issues and Solutions

HealthBoxHR has errors/crashing/not working
HealthBoxHR server network connectivity issues
HealthBoxHR has black screen

HealthBoxHR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HealthBoxHR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HealthBoxHR app crashes or not working on Iphone (iOS):

Close and restart the HealthBoxHR app on iPhone
Update HealthBoxHR app to the Latest Version for iOS
Uninstall and reinstall HealthBoxHR iPhone app
Update your iPhone to the latest iOS version

Fix HealthBoxHR on iPhone unable to connect to server/internet connection issues::

To resolve HealthBoxHR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HealthBoxHR black/white screen (blank screen) on iPhone:

Follow the HealthBoxHR iOS app troubleshooting guide Here →

HealthBoxHR Android App Issues and Solutions

Fix HealthBoxHR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HealthBoxHR app issues:

Force Stop the HealthBoxHR App
1. On android, goto "Settings" » click HealthBoxHR app. » click "Force Stop".

Update HealthBoxHR to the latest version on PlayStore

Clear HealthBoxHR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HealthBoxHR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HealthBoxHR.

Fix HealthBoxHR unable to contact server/ HealthBoxHR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HealthBoxHR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HealthBoxHR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HealthBoxHR on android.

Solve HealthBoxHR black/white screens issue on Android:

Follow the HealthBoxHR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MyHealthBox Ltd, developers of HealthBoxHR.

About this app

HR in your hands! With over 3. 2 billion smartphone users across the world and more than half of them accessing the internet using their mobile devices, employers and employees were missing an all round HR solution with a mobile app... until now! The this app app supports both employers and employees to manage every single aspect of the tool, from Annual Leave requests to Mental Health management. HealthBoxHR supports single sign on (SSO) reducing login to one set of credentials. HealthBoxHR comes as standard for all users and admins of the platform at no extra charge. Push notifications and SMS messaging for all aspects of the tool are supported by HealthBoxHR .